EDS and Barclays Plc announced today that they have signed a seven-year, $350 million managed desktop outsourcing services agreement. EDS will provide 41 700 desktop seats across the various businesses that make up the Barclays Group, with scope to increase this rapidly and significantly. This agreement is one of the largest ever in UK retail banking sector. The contract will enable Barclays to lower its group operating costs and provide a common desktop IT service.
"We chose to partner with EDS because they have a proven track record in delivering large scale desktop services deals. This agreement will help us achieve improved quality of services to our customers," said David Postings of Barclays Plc. "It`s important for us to capitalise on the expertise of partners like EDS to help us drive improvements in service quality and to support the group strategy."
Bill Thomas, EDS President, Europe, Middle East and Africa, said: "EDS is committed to delivering the highest level of service excellence to Barclays and this agreement reinforces EDS`s position as the largest and most capable supplier of desktop services worldwide. We aim to help Barclays provide the best service to both its employees and its customers."
EDS is the global leader in deploying technology for financial institutions. EDS currently manages over 3.3 million desktops worldwide, and the company`s work in the global financial services industry accounted for around 14% of the company`s revenue in 2002. More than 16 000 EDS employees work on finance-related projects in 30 countries.
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Barclays is a UK-based financial services group engaged primarily in banking, investment banking and investment management. In terms of assets employed, Barclays is one of the largest financial services groups in the UK. It is also a leading provider of coordinated global services to multinational corporations and financial institutions worldwide. Barclays has been involved in banking for over 300 years and operates in over 60 countries with over 74 700 employees.
EDS
EDS, the leading global services company, provides strategy, implementation, business transformation and operational solutions for clients managing the business and technology complexities of the digital economy. EDS brings together the world`s best technologies to address critical client business imperatives. It helps clients eliminate boundaries, collaborate in new ways, establish their customers` trust and continuously seek improvement. EDS, with its management consulting subsidiary, AT Kearney, serves the world`s leading companies and governments in 60 countries. EDS reported revenues of $21.5 billion in 2002. The company`s stock is traded on the New York Stock Exchange (NYSE: EDS) and the London Stock Exchange. Learn more at EDS.com.
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