Outsourcing and Managed Services
0:40
Yesterday

White paper: The KPIs you should be measuring, but probably aren’t

Managed service providers can measure performance, evaluate their relationships with clients and increase loyalty.

7:50

First Technology National reforms SA Mint’s storage architecture

The company replaced the admin and factory server room storage with all-flash arrays and configured the backup to run on the South African Mint's existing storage solution.

3:50

DNI looks to Datacentrix

The company has helped DNI revamp its server room, overcoming current capacity and performance-related challenges.

3:10

Managing vulnerabilities with limited resources

IT budgets are strained and shrinking. Gartner predicts that global IT spending will grow at just 0.6% this year due to slowing global economic growth, recessions, trade wars and stalled Brexit talks.

4:10

Automotive company drives down ICT costs

The company has saved close to R1 million on links and hosting since the roll-out of a dual connectivity WAN by Datacentrix company, eNetworks.

4:30

Why you need managed services for IOT security

Growing complexity and subsequent changes to the network create complicated challenges that exceed the capabilities of under-resourced IT departments.

0:50

eBook: Automation 101

Automation drives efficiency and profitability within a managed services practice.

5:00

Business process outsourcing unlocks R4.7bn for Cape Town

Over the past five years, the Mother City has raked in billions from the business process outsourcing sector.

3:10

Tarsus On Demand targets Africa for growth

The cloud enablement company plans to expand its offering from SA to the rest of Africa over the next six to eight months.

0:50
16 Oct

Case study: How OneView enables banking

Nebula used OneView, its enterprise technology expense management system, to enable the operations and cost management processes at one of SA’s major banks.

2:40

Merchants goes live with Avaya Private Cloud solution

The contact centre transformation project comes as Merchants looks to achieve new levels of growth in the increasingly competitive BPO industry.