For Baseline Holdings and its executives, it`s always been about service delivery and customer satisfaction.
"Our Right Partner programme is about forming business partnerships with our clients based on trust, good business ethics and honesty. It`s our differentiator, it`s our wow factor and it`s working," says Baseline Holdings CEO Gordon Faint.
"Our aim has always been to establish and embed a confidence and conviction within our customers that they have made the right partner choice in any sphere of technology roll-out that they have chosen. Today`s customers are not prepared to accept or settle for second best and if you fail to achieve this goal, you lose your customer; simple."
Baseline Holdings owns and operates four business subsidiaries or silos in and around the IT infrastructure arena and was established in 2000, after the directors had analysed and identified an intrinsic market opportunity in the traditional communications/convergence and legacy data networking arenas of unified corporate communications. These core business units focus in the cross-market segment of the ITC and telecommunications arena of southern Africa.
Baseline NGN (Next Generation Networks) operates in the data, voice and voice over IP market segment, focusing specifically around the unified convergence of core and edge campus networks, giving the user a seamless connection from one communications device to another.
Base-IX operates a highly skilled and qualified technical services department. This division implements and maintains Baseline`s entire product set, including NAS storage architecture, disaster recovery and offsite backup systems.
BaseFIN offers a broad range of financing solutions to the group`s customer set, allowing in-house, innovative and flexible financing options.
Base Automation focuses on printing and office automation products enabling seamless integration of these products into the campus backbone of any IT infrastructure.
Some of Baseline`s strategic business partners are global and industry-leading brands such as Avaya, 3Com, Nortel, Ericsson, NEC, HP and Kyocera.
Through the years Baseline has had a long and proud history of successful ITC and telecommunication infrastructure roll-outs to many corporate and household names throughout SA.
For further information, please contact Baseline`s National Call Centre on 086 110 2393 or visit its Web site at www.baselinengn.com.
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