TABLE OF CONTENTS
1. BENEFITS OF A SERVICE OVER PERMANENT STAFF.
2. DISADVANTAGES OF CONTRACTORS OVER A SERVICE.
3. ADVANTAGES OF USING MyDBA'S SERVICE OFFERING.
4. MyDBA'S VALUE-ADDED SERVICES.
1. BENEFITS OF A SERVICE OVER PERMANENT STAFF
* Measurable service as per Service Level Agreement (SLA) and Operating Level Agreement (OLA).
* Single point of Contact and responsibility as per SLA.
* Contractual Accountability.
* Fixed Monthly cost.
* Very high skills at a low cost.
* Proactive monitoring and alerting.
* 24x7 Standby with full escalation callout procedures as per OLA.
* Stable and predictable resource skill level.
* Staffing resource problems eliminated.
* Full Site documentation and procedural documentation.
* Knowledge retention.
* No service degradation during annual leave, sick leave, training and resignation.
* Certified database professionals.
* Proven track record.
* Proven technical capabilities.
* Proven database solutions.
* Access to a range of Consulting Services.
* Employment risk of unknown resource eliminated.
* Managed resources and deliverables.
* Service is easily Up or Down Scalable.
* HR problems and issues removed.
* Cost saving to company by eliminating placement agency fees, annual leave, sick leave, training, company benefits and performance bonuses.
2. DISADVANTAGES OF CONTRACTORS OVER A SERVICE.
* No measurable service with contracting house.
* No SLA or OLA.
* Contractors much more costly.
* No Continuity of server during leave, sick leave etc.
* No knowledge retention.
* No responsibility or accountability.
* No single point of contact.
* No unified service management.
* Individuals as opposed to single service.
* No adhoc services and consulting available.
* Variable monthly cost.
* No value added services.
3. ADVANTAGES OF USING MyDBA'S SERVICE OFFERING
* Measurable Service through a Service Level Agreement and an Operating Level Agreement (OLA).
* Proven track record.
* Full use of MyDBA's proprietary software.
* Proactive monitoring and alerting.
* Cross site support and knowledge between site DBAs.
* Unparalleled experience in the market place.
* Very high skills at a low cost.
* Infrastructure Professional Services.
* Infrastructure Consulting Services.
* Certified Oracle Partners.
* Full Site documentation and procedural documentation.
* 24x7 Standby with full escalation callout procedures as per OLA.
* Fixed Monthly cost.
* Certified database professionals.
* Proven technical capabilities.
* Proven database solutions.
4. MyDBA'S VALUE-ADDED SERVICES
* Immediate access to a range of Consulting Services.
* Additional and immediate access to UNIX/Linux and Oracle database professionals.
* Monthly Management Reports.
* Proactive monitoring and alerting.
* Oracle Partners.
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