Just hours after BlackBerry maker Research In Motion (RIM) issued a generic statement saying its services have been restored and apologising for the inconvenience of the outage that affected millions of its customers, the network has again collapsed.
Following yesterday's failure, the angry hype on social networks Facebook and Twitter had scarcely died down before posts expressing unequivocal frustration at the latest BlackBerry crash resumed at around noon today.
Once again, BlackBerry users were unable to browse the Web, use their instant messaging or access Internet services.
Twitter trends were today dominated by keywords such as 'RIM', 'BlackBerry', 'My BB', 'Research In Motion' and 'Middle East and Africa'. The outages impacted users in Europe, Middle East and Africa.
Some of the sentiments communicated via and echoed throughout Twitter included:
“BlackBerry is down again, they have to sort it out i don't pay extra money every month for a nuisance.” (sic)
“My shiny new blackberry, it turns out, is actually the spawn of satan and has thusly been re-christened Damien. Doesn't work.” (sic)
“BlackBerry says its servers are working again. My phone says otherwise. Sort it out, BlackBerry.”
The failure comes in the wake of RIM's already fragile position in the market, with the introduction of more recent contenders for market share in the line of smartphones, as well as BlackBerry's unique selling point, BlackBerry Messenger, being matched by its competition.
While international media reports are asserting that the problem lies with RIM's UK server, at the Slough data centre, the company has been elusive concerning details of the outage.
RIM did not comment at the time of publication.
Share