Blue Label Technology has announced the appointment of South African company BluePoint Business Services as channel partner to distribute the award-winning NetSupport software suite, which includes NetSupportManager, NetSupport TCO and NetSupport School.
BluePoint Director Pierre Delport comments on the reasons for the partnership: "Quite simply, Blue Label Technology provides products that will assist BluePoint in providing clients with excellent technology solutions at an extremely cost-effective pricing model. An example is NetSupport Manager, a world-class desktop management product which substantially reduces the cost of support, while improving productivity."
BluePoint has an extensive client base in the Western Cape and plans to introduce the NetSupport suite of products provided by Blue Label Technology to these clients, thereby growing market share for both companies.
"There has been a true `meeting of minds` in both the philosophies and strategies of BluePoint and Blue Label Technology. We like Blue Label`s approach and commitment to clients, and the way they manage strategic partnerships with companies. The criteria we utilise for engaging partners is strict, and Blue Label satisfies these very well, especially in terms of technical support," says Delport.
"NetSupport Manager`s sophisticated remote control functions dramatically improve service to end-users. It enables a network administrator to access and rectify any problems on a user`s computer in real-time from a remote location. The result is faster problem resolution, a satisfied user and a more effective support desk," concludes Tito Pereira, MD of Blue Label Technology.
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