BMC maps BSM offerings

BMC Software has completed the mapping of its business service management (BSM) offerings to the IT Governance Institute's COBiT framework, reports cbronline.

BMC says its move differs from those of its systems management rivals, in that most have focused on compliance with the ITIL (IT Infrastructure Libraries) framework, which covers IT service management and delivery.

The company says its current move echoes a recent effort by ISACA to map COBiT controls to ITIL, because IT governance and service management have obvious synergies.

SAP has unveiled new standardised processes to help customers manage and operate their SAP solutions more efficiently, with low risk and at low cost, says PRNewswire.

SAP says its standards for solution operations will help IT and business process experts harness their widespread IT landscapes and better implement their enterprise service-oriented architecture (enterprise SOA) strategies.

The new standards for solution operations are mapped out in the newest release of SAP(R) Solution Manager, SAP's application management solution, and are planned for global availability.

Archer Technologies has released an on-demand Web-Based Training programme to enable companies to cost-effectively train employees and maximise their investment in Archer products, reports PRNewswire.

Enabling customers and partners to easily access training at a time and location convenient for them, the programme allows organisations to educate entire teams of risk and compliance professionals within the constraints of restricted budgets and limited resources.

Through five new courses, Archer Web-Based Training provides instruction on specific components of the Archer SmartSuite Framework, such as Access Control, Alert Notifications, and Searching and Reporting.