BMC Software has been acknowledged as a market leader in the output management space by capturing the lead in the Gartner Group`s IDARS (Integrated Document Archive and Retrieval Systems) Magic Quadrant, a report that evaluates vendors according to their "ability to execute" and "completeness of vision".
BMC`s INCONTROL products are represented in South Africa by CCH Enterprise Solutions. The report has given BMC top ranking in its ability to execute, which looks at the company`s delivery capabilities, product features and market share. Gartner has cited BMC as having the distributed output management skills, international presence and platform diversity. BMC Software also ranked high in terms of its vision of the technology and the market.
The vendors in the IDARS market offer a consolidated solution for storing, accessing, managing, distributing, and viewing data that often originates as printed documents.
Enterprises consider IDARS to be strategic, says Allen Lewis, CCH Enterprise Solutions product management executive. Accordingly they often rely on the technology for the following:
Mission-critical customer support service;
E-bill presentment;
Management and distribution of report data; and
Long-term archiving of historical data.
Leaders in the IDARS space are considered to be market drivers with a strong global presence, consistently strong financial performance, comprehensive platform and data stream support, and highly scalable solutions.
"BMC is consistently furthering the development and marketing of the INCONTROL for Output Management products," says Lewis. "These efforts have resulted in the development of new products and the penetration of new markets such as online Web-based banking, insurance, telecommunications, and more."
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