BT improves position as a leader in Gartner's global network service provider's Magic Quadrant

By Phumeza Tontsi for BT
Johannesburg, 26 Mar 2014

BT today announced it has been positioned by Gartner in the Leaders' Quadrant in the Magic Quadrant for Global Network Service Providers for the 10th time.

According to Gartner: "The number of organisations requiring global networking services continues to grow, due to globalisation and the growing adoption of cloud services, which are often hosted in different markets from the point of consumption. Organisations' appetite for more bandwidth shows no signs of diminishing, with video machine-to-machine communications and big data, coupled with IT centralisation, as the primary drivers. Reliability and performance control are growing in importance as business processes become ever more IT-dependent; in addition, IT architectures (such as thin-client computing) place ever greater reliance on the network."

Gartner states that, in such a context, "leaders have a full portfolio of voice and data products, coupled with above-average service and support, wide global coverage, and competitive pricing. They have a strong vision that includes adopting more information and communication technology (ICT) capabilities, which is a strategy they articulate clearly and openly."

Luis Alvarez, chief executive BT Global Services, said: "I am proud that we have improved our leadership position in such a critical report. This is the 10th time we are positioned in that quadrant and comes less than six months after we were positioned as a leader in Gartner's global communications outsourcing and professional services Magic Quadrant[1]. In order to continue improving our leadership position, we are working hard to further progress in terms of service quality, pricing and track record, helping our global customers successfully address issues of infrastructure, language and culture all around the world. We are also working to further refine a clear and evolving geographic strategy to meet changing customer needs. I believe that this report shows that Gartner recognises our strengths in our ability to execute as well as the completeness of our vision."

To view the full report, click here.

BT named leader in IDC Marketscape: Worldwide Telecom Service Provider Market

Gartner, Magic Quadrant for Global Network Service Providers, Neil Rickard, Robert F Mason, March 2014.

[1] Gartner, Magic Quadrant for Communications Outsourcing and Professional Services, Eric Goodness, Christine Tenneson, October 2013

Magic Quadrant

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BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to its customers for use at home, at work and on the move; broadband, TV and Internet products and services; and converged fixed/mobile products and services. BT consists principally of five lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.

For the year ended 31 March 2013, BT Group's reported revenue was lb18.103 million with reported profit before taxation of lb2.315 million.

British Telecommunications (BT) is a wholly-owned subsidiary of BT Group and encompasses virtually all businesses and assets of the BT Group. BT Group is listed on stock exchanges in London and New York.

For more information, visit http://www.btplc.com.

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BT improves position as a leader in Gartner's global network service provider's Magic Quadrant

Positioned as leader for the 10th time, based on 'completeness of vision' and 'ability to execute'.