Avaya is pleased to announce that partner Business Connexion has achieved the much coveted Avaya Platinum status, adding this accolade to its already impressive list of achievements.
Business Connexion is a leading integrator of ICT-based business solutions. The company has a proven track record of designing and implementing solutions for many of Africa's most successful public and private sector organisations.
"We have had a phenomenal start to the year, with the successful implementations of numerous contact centre and IP telephony projects and the awarding of business from several high profile clients," says Luis Silva, Avaya product manager at Business Connexion. "To meet Avaya's requirements and criteria Business Connexion has invested in a focused effort to increase its level of Avaya sales and support capabilities."
Avaya and Business Connexion have shared a long and mutually beneficial relationship, and Platinum Status is the culmination of this successful partnership. The Platinum certification from Avaya shows that Business Connexion has achieved a globally prescribed set of international quality and technical criteria. These criteria include: technical competence, product knowledge and support for the full range of Avaya offerings.
"This certification demonstrates our commitment to Avaya's strategy going forward and our desire to develop expertise in the new world of complex technologies," says Silva. "Avaya Platinum status is proof that the partnership between Business Connexion and Avaya continues to grow from strength to strength."
The Avaya Business Partner certification programme has three levels of distinction Silver, Gold and Platinum. Of these, Platinum is the highest accreditation and thus the most sought-after by Avaya business partners the world over.
"We believe that Business Connexion can add tremendous value to Avaya's business in the region," concludes Bridget Kelly, Avaya country manager for Sub-Saharan Africa. "They have solid skills in the applications space and understand the managed services arena; these are the skills the market is after."
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Business Connexion (Pty) Ltd is a leading black empowered integrator of innovative business solutions based on information and communications technology (ICT). With over 4 500 employees and a track record spanning 28 years, Business Connexion runs mission-critical ICT systems and manages products, services and solutions for JSE-listed and key public sector organisations, parastatals and medium-sized companies. Business Connexion has a unique Solutions Integration Model that illustrates how clients are placed at the centre of all activities surrounded by expertise in five principal business areas: technology infrastructure, business applications, outsourcing, communications and asset finance. In order to deliver a world-class service, Business Connexion has developed strong relationships and attained top-level certification with many of the world's leading ICT suppliers.
Avaya
Avaya delivers intelligent communications solutions that help companies transform their businesses to achieve marketplace advantage. More than one million businesses worldwide, including more than 90% of the Fortune 500, use Avaya solutions for IP telephony, unified communications, contact centres and communications-enabled business processes. Avaya Global Services provides comprehensive service and support for companies, small to large. For more information visit the Avaya Web site: http://www.avaya.com.
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