Johannesburg - Local specialist ICT services company, Business Connexion, announced today it has concluded a transaction whereby ATIO will acquire all of its Avaya assets and subsequently partner with the company in providing Avaya solutions to its customer base.
Matthew Blewett, Chief Operating Officer (COO) at Business Connexion, explains: “As part of the realignment of our Technology Division, and in order to ensure appropriate strategic focus, we have re-evaluated how we engage with our vendors. As a systems integrator, Business Connexion remains committed to implementing and supporting solutions from its vendors and this includes Avaya Technology. For this reason, we have concluded an agreement with ATIO to ensure that they partner with Business Connexion to provide the necessary focus on selling and supporting Avaya solutions.”
Blewett adds: “In this regard, Business Connexion has entered into a long-term strategic alliance with ATIO, whereby they become our exclusive partner for all Avaya business in Africa. ATIO is well respected in the call centre and voice technology markets, and represents an ideal partner for Business Connexion. As a result of this transaction, our current employees focusing on Avaya technology will transition into ATIO to form part of its interactive division. This easily makes ATIO the strongest and most focused services provider in the Avaya space in Africa, providing our customers with enhanced support and service continuity.”
“After ATIO's cessation of our Interactive Intelligence assets to ININ earlier this year, we decided to investigate how ATIO could complement and grow our current offerings,” said Chris Van der Sande, CEO of ATIO. “When we became aware of the fact that Business Connexion was looking at streamlining their technology offerings, we jumped at the opportunity to acquire their Avaya assets, thereby dramatically increasing ATIO's Avaya market share in southern Africa.”
Dawn Hollingworth, Managing Director of ATIO's interactive division, is excited about the addition to the division. “Being able to increase our staff complement in such a manner means that we are able to provide increased service levels to all our clients, both ATIO's existing and Business Connexion's,” she noted.
“We are excited about where this acquisition will take ATIO and will continue to focus and improve on our strengths in order to surpass our goals,” Van der Sande concluded.
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Business Connexion
Business Connexion is a leading integrator of innovative business solutions based on information and communications technology (ICT). With a track record spanning over 30 years, Business Connexion runs mission-critical ICT systems and manages products, services and solutions for JSE-listed and key public sector organisations, parastatals and medium-sized companies.
Business Connexion has a unique business model that represents the company's approach to configuring and integrating business solutions, which it develops and implements by drawing on expertise from entrenched competencies across the organisation. In order to deliver a world-class service, Business Connexion has developed strong relationships and attained top-level certification with many of the world's leading ICT suppliers. To find out how Business Connexion can connect your business to a world of endless possibilities, please visit: www.bcx.co.za.
ATIO
ATIO is a Level 3, value-adding supplier, black-owned company that has been providing specialised information, communication and technology (ICT) services for over two decades. ATIO has three divisions each focusing on a clearly defined niche market. Its interactive division provides integrated communication services such as contact centres, converged networking, unified communications, mobility, workforce optimisation and IP telephony.
It also offers IT services focused on system integration, managed services and professional services. Its telecoms division provides vendor independent performance management services focused on wireless network optimisation, and performance benchmarking for 2G, 3G and 4G technology standards. It also provides converged IP assurance and IP performance testing. Its Netcampus division provides collaborative learning solutions.
It is a fully accredited online provider of innovative technical training products and services from major international courseware vendors, empowering students to enter the IT industry with world-class certifications.
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