Vodacom’s RED Core contracts are easier to understand and are more affordable, the company says.
ITWeb, in partnership with Exclaimer and Prodata, will host a webinar on how the e-mail resource can be used to differentiate services to customers and generate profit.
The social security agency’s KwaZulu-Natal office sees progress with income verification, leading to 184 828 social grant review cases.
Digital transformation needs structure, clarity and the right foundations, says Tony van der Linden, CIO of BBD.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
The power utility’s goal is to ensure electricity price increases remain closely aligned with the Consumer Price Index, says chairman Mteto Nyati.
The company rolls out an AI system trained on 500 million users and 10 trillion data tokens, which it says will replace traditional e-commerce search.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
Since taking to the skies 11 years ago, the low-cost airline has steadily invested in digital tools to streamline operations and enhance customer experience.
The Council of Scientific and Industrial Research looks to continue being the first in the world with scientific and technology research, as the institution reaches 80 years of existence.
Telviva is hosting a webinar, The Future of Customer Experience, on 16 October at 11:00 SAST.
The tech academy welcomes the non-profit organisation as strategic partner, to build an outcomes-based tech talent pipeline in SA.
The insurer is looking to help South Africans improve their sleeping habits with the ŌURA Ring 4, introducing Vitality Sleep Scores and Rewards.