#Winning: teams that deliver exceptional customer experience
The pressure is on to create powerful customer experiences at every touch point, says Nashua.
LoyaltyPlus' refined AgriBonus builds revenue for farmers
LoyaltyPlus first developed AgriBonus in 1998, and it now has 45 000 commercial farmers and 60 000 part-time, generating its income primarily from third-party partners.
Enghouse continues to challenge the market
Gartner names Enghouse Interactive a top challenger in its latest Magic Quadrant for Contact Center Infrastructure 2018.
Chatbots part of the conversation in insurance industry
Traditional insurers are now exploring the potential of bots to offer customers a better user experience.
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Ocular Technologies is a customer engagement and digital experience solutions specialist. We create quantifiable business impact through intelligent interaction management, robotic process automation, natural language processing and cognitive analysis and design.
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