The Information Regulator reveals it recorded over 330 reports of security compromises since July 2021.
Ultimately, customers want two things from the cloud: clear outcomes and simple interactions.
How Silversoft became Deltek’s International Partner of the Year for the fifth year running.
NGON&DCI, held in Barcelona this year, is an important event in the optical networking field.
The digitisation of the insurance process means insurers are using dynamic data to offer customers personalised premiums and products, says Dr Nolwandle Mgoqi, chief executive for long-term and short-term insurance at Standard Bank.
In a recent study conducted by Gartner, hybrid work is here to stay, but are businesses ready?
The city’s residents can now log water-related queries and request assistance via the popular messaging service.
Township consumers lean into e-commerce, which shows exponential growth in the first half of this year.
User adoption monitoring and user encouragement should continue for 100 days after a new implementation in order to drive employee acceptance.
Since migrating to Genesys Cloud with Pivotal Data, First Group Management has nearly doubled its contact centre operation.
With advanced digital voice of the customer approaches, companies can adapt to the changing needs of the customer, says Shikesh Lalbahadur, head of digital at Quality Connect.
Datacentrix recently qualified as a reseller partner for Aircall, the cloud-based phone system and call centre software provider.