The company is partnering with Bridgement to bring business funding directly to its customers.
The solution provides the healthcare customer with continuous monitoring, threat detection and incident response through a cloud-based model.
The company has aligned its data protection management framework with the latest requirements of ISO 27701:2025.
A persistent gap exists between the talent the market needs and the talent it produces, which continues to hold businesses back, says Sarvesh Batta, CEO of Exaze.
Navigating the CX value chain
Marnitz van Heerden, Head of Customer Experience at Discovery Health, shared his views on the changing role of the CxO, measuring value against revenue and the upcoming CX Summit. Taking place at The Maslow on 5 October, the CX Summit is an unmissable event that will connect the dots between tech, employees and customers. To register, go to www.itweb.co.za/event/itweb-cx-summit-2023 today! #ITWebCX2023 #discoveryhealth #customerexperience
SALGA fails to block phase two of AARTO, with the financially-fragile Post Office set to deliver e-infringement notices.
ITWeb CX Summit Executive Dinner
MD Warren Mande outlines a strategy to reposition Netstar from being known primarily as a stolen vehicle recovery firm, into an “intelligent mobility platform”.
Everything, everywhere, all at once in CX
Sponsored by Verint, the ITWeb CX Summit 2023 will connect the dots between tech, employees and customers by providing insights and learnings into how to ensure that organisations reach customers where and how they want to be engaged. With an agenda that speaks to the entire CX value chain, the event - taking place on 5 October at The Maslow in Sandton - will equip organisations with the means to ensure their tech stacks and strategies bring their customers closer and keep them there. Register at itweb-cx-summit-2023/registration today! #ITWebCX2023 #verint #customerexperience
The Customer Service module in Maximizer CRM transforms customer interactions into managed processes.
iMobility’s MobiContact CCaaS and CRM integration platform manages unified communications and contact centre services support across web, mobile and desktop apps.
From WhatsApp filing to AI-powered compliance tools, SARS pushes taxpayers onto digital channels as it chases a record revenue target.
The firm expands how smartphones can accept and send digital payments for small businesses in the CEMEA region.
About 60% to 70% of online transactions on the Visa network happen via tokenisation technology, reveals the company.
As customers increasingly judge providers by total connectivity experience, they will favour those with reliable access and relationship strength.