The bank is building an internal database to support generative artificial intelligence, in a move aimed at improving the functionality of its mobile app.
Successful and customer-friendly digital banking can be distilled to two key strengths: user experience and security, says Gur Geva, co-founder and CEO of iiDENTIFii.
Argility drives for greater success through customer experience insights
ATG's customer experience mission is to improve client experiences through feedback, best practices and calls to action that aim to address customer pain points.