Bytes Business Solutions (BBS), a division of Bytes Technology Group (Pty) Ltd (a member of the Altron group), a leading provider of world-class business solutions and best of breed enterprise software applications, has signed a reseller agreement with DataDistilleries, the leading provider of predictive real-time analytical software.
The partnership allows BBS to supply its growing customer base in SA with DataDistilleries` market-leading software, and underlines DataDistilleries` commitment to further expand its global offering. Clients will benefit from advanced analytics enabling them to gain more insight in customer behaviour and use this knowledge in real-time environments for maximised business value and faster returns.
BBS` Practice Manager : Customer Intelligence, Mark Neethling said: "DataDistilleries` analytical solutions will assist BBS to help South African companies analyse customer data in real-time, so they can better predict customer behaviour and preferences, thereby enabling highly targeted and personalised marketing campaigns. Deploying the software in a real-time environment, such as a call centre or Web site, allows for enhanced up-selling, cross-selling, customer retention and fraud detection at the moment of customer contact, generating increased revenue from each interaction. DataDistilleries` solutions leverage any existing operational CRM environment, such as Siebel Systems and Chordiant."
He added: "We are very committed to our business relationship with DataDistilleries. Its DD Series software has proven to quickly generate significant business benefits for major organisations such as ABN AMRO, ING Group and Vodafone. Our new agreement will ensure that our clients in SA will be able to achieve similar results. Being able to offer DD Series fits perfectly with our mission to deliver complete business solutions, including software and services, which have an immediate and positive impact on a company`s bottom line. Capitalising on DataDistilleries` market-leading technology, we now have an even stronger offering to the South African market."
Pieter Varkevisser, CEO of DataDistilleries, said: "We are delighted to announce our reseller agreement with Bytes Business Solutions. BBS has shown a strong track record in representing high-technology vendors in SA, as well as exceptional knowledge and experience in successfully delivering CRM solutions. We see in them the ideal company to help us strengthen our leading position in the real-time analytics market, and to build an enduring business with our future South African customers."
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Part of the Bytes Technology Group, Bytes Business Solutions provides innovative business solutions that combine best of breed applications with a proven track record of successful implementation. Areas of expertise include application development, software configuration, business modelling, business intelligence, campaign management, enterprise application integration, and ERP. BBS` programme management, training, contracting and support division ensures that clients derive the maximum benefit from their investments. The Bytes Technology Group is a member of the Altron Group (Allied Electronics Corporation), an investment holding company for a group of high-technology driven companies. Employing about 14 000 people worldwide, corporate headquarters in Johannesburg oversee some 200 operations throughout SA and abroad. Altron enjoys revenue of approximately EUR 1 billion a year. Web site: www.btgroup.co.za.
DataDistilleries
DataDistilleries is the leading provider of predictive real-time analytical solutions that help companies maximise the value of each customer interaction. Organisations can use the software, DD Series, to analyse customer data throughout the entire company to generate up-to-date customer profiles. These can then be used to personalise customer relations in real-time, whether through traditional or electronic channels. The software can be integrated with any brand and any type of sales and marketing software available in the market. DataDistilleries has partnerships with CRM and eBusiness leaders such as Siebel Systems, BroadVision and Accenture. The company`s customer base includes leading companies such as ABN AMRO, CenterParcs, DGZ-DekaBank, International Masters Publishers, Postbank (ING Group), Spaarbeleg (Aegon) and Vodafone. DataDistilleries has its head office in the Netherlands, with offices in Germany, the UK, France and Belgium. Web site: www.datadistilleries.com.
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