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How SA leaders are reshaping enterprise CX in the age of AI

South Africa’s customer experience leaders are navigating a period of rapid change, driven by the promise and pitfalls of AI.
Connect
4:20
In2IT Technologies
9 Dec

Unlocking the next frontier of logistics – where digitalisation is creating real value

Logistics is no longer just about moving goods; it’s about moving data, decisions and value at the speed global commerce now demands, says In2IT Technologies.

IN2IT Technologies
2:50
Davra
8 Dec

This festive season, don’t leave mining safety to chance

Powered by Davra, IOTDC’s Continuous Verification of Critical Controls solution brings together IOT data you already have, plus new data and transforms them into automated, always-on control verification.

IOTDC
5:20
LLMs
8 Dec

Hallucinations in LLMs: Why they happen, how to detect them and what you can do

LLM hallucinations can lead to flawed technical outputs, incorrect business insights and wasted development effort if they go unchecked.

BBD
3:30
Dr Mark Nasila
5 Dec

Data tech experts from FNB, Wits to present at ITWeb Data Insights Summit

The line-up of presenters includes Dr Mark Nasila and Zeth Lubisi.

Christopher Tredger
25:50
News Video
Mar 9, 2023

Data leadership - what does the data leader of the future look like?

An ITWeb Business Intelligence 2023 panel discussion on what characteristics a data leader should acquire by Maritza Curry, head of data, RCS Matthew Bernath, head of data ecosystems, ShopriteX Claire Tolmay, global head of analytics, Games Global Carina Marais, director of analytics and insights, Procter & Gamble SA Paul Morley, executive - Group Data Services, Nedbank

4:30
OpenText
5 Dec

Turning data insight into risk resilience

Sensitive data is dynamic. Continuous discovery and intelligent classification are now the backbone of risk management and safe AI scaling.

OpenText
CONFERENCE
12 & 13 March 2025

ITWeb Business Intelligence 2025

The event for professionals who turn data into intelligence and insight

5:20
Location intelligence
4 Dec

Faster deliveries, smarter retail: Why accurate location intelligence is now the backbone of route optimisation

Efficient routing isn’t just about saving time and money; it’s about delivering on a promise, says Ockie Arnoldi, account manager at AfriGIS.

AfriGIS
03:06
PEP
Sept 20, 2022

Pepkor’s tech investments pay off

Tech investments by the JSE-listed group Pepkor are paying off, helping the company drive retail success and agile business operations. #Pepkor #businessintelligence #artificialintelligence

4:20
AI Blueprint
4 Dec

The AI blueprint

Why your data foundation is the only thing that matters.

CloudZA
3:00
Microsoft Fabric
4 Dec

From complexity to clarity – why Microsoft Fabric matters now

Microsoft Fabric unifies analytics, governance and AI readiness into a single platform.

Ascent Technology
2:50
BI
4 Dec

Delivered: The promise of affordable and accessible BI

Complexity and cost don’t have to exclude everyday users from business intelligence tools.

Donovan Jackson
2:30
Cloud Computing
3 Dec

Cloud + data = AI

AI is only as effective as the data it consumes, and the cloud is the ecosystem where this data converges, says Jaap Scholten, head: Group Hybrid ICT Strategy at Datacentrix and COO at eNetworks.

Datacentrix Holdings
2:00
Argility Technology Group
2 Dec

Argility Technology Group partners with digital agency to deliver Google Cloud-powered unified data architecture

Argility delivered a scalable enterprise data warehouse that consolidates the organisation’s marketing and CRM data into a single, trusted source of truth.

Argility
 
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