With advanced digital voice of the customer approaches, companies can adapt to the changing needs of the customer, says Shikesh Lalbahadur, head of digital at Quality Connect.
Martin Oliver Transport selects MiX Telematics to provide in-depth data from its SaaS platform to optimise its fleet management capability.
Low-cost data storage, combined with elastic computation and data analytics services, shift big data deployments from on-premises to the cloud.
Africa’s low level of sex-disaggregate ICT data poses serious implications for digital gender equality.
Augmented analytics helps organisations deal with the complexity and scale of data that has become typical in digitally transformed modern enterprises, says Jacques du Preez, CEO at Intellinexus.
As insurance scams escalate across the country, the financial services group says it is leveraging tech and data analytics to predict and bust fraudulent claims.
The FrequentStay solution provides the tools essential to drive deep customer insights and activate personalised interactions between the hotel and its guests.
Using data analytics to become truly customer-centric is now within reach for retailers, but they need to adopt a focused approach with a clear plan − or risk failure.
Kimberly Taylor, Amira Abbas, Dr Mark Nasila and Dr Benjamin Rosman are solving critical challenges in society and achieving global recognition.
The alliance will see the companies deliver AI-based predictive maintenance solutions for industrial sectors.
Caseware IDEA data analytics equips professionals with the ability to transform financial audits, IT audits, operations, governance and fraud risk management.
Data analytics − and particularly predictive analytics − can give retailers a significant edge in an industry that is rapidly changing.