Analytics powers business recovery

The COVID-19 crisis has significantly impacted on businesses across the spectrum. Applying analytics can help such companies reduce costs, identify new opportunities and improve their bottom lines.

Companies should conduct regular spend analyses throughout the business to determine which spend management approach works best for each department, says Angelique Montalto, regional sales director at SAP Concur.

Publish metrics that mean something and contribute to business results. Or don’t publish at all, says Terry White, Netsurit executive consultant.

Accurate insight into the business’s finances is essential for compliance and vital to make better decisions in a complex world.

Artificial intelligence helps make value-based healthcare possible by developing our understanding of data, says Paul Saunders, product manager for data analytics at Altron HealthTech.

DataOps seeks to reduce the end-to-end time of data analytics, speeding up the time for the delivery of high-value, real-time insights for decision-makers.

When information derived from the data is integrated back into the business in the right way, real-time feeds can start informing real-time interactions with existing business processes, says Richard Firth, CEO of MIP Holdings.

Examine the four levels of workplace analytics – device, user, document and process.

The platform provides insights into user interactions with SAP and non-SAP applications.

Smart Staff Optimization was created to deal with the challenges of a contact centre operating remotely.

The call analytics application helps businesses in their migration planning and ongoing management of call activity on Microsoft Teams.

Insiders remain a key threat to corporate cyber security in East Africa, says Dimension Data.