Global intelligent business process management firm XMPro has partnered with South African-based ICT services provider Bytes Connect to deliver its Intelligent Business Operations Server (iBOS) solutions into Africa.
The cutting-edge solutions will enable Bytes Connect customers in Africa to improve their business processes and operations.
Bytes Connect offers a range of strategic ICT services and has a strong partner base, including Microsoft, Dell, HP, Genesys, CISCO, Alcatel and others. Bytes Connect says the new partnership allows it to enhance its offerings. Raymond Rea, Bytes Connect Software Services Manager, commented: "We have identified XMPro as a proven solution when addressing the area of integrated business operations and are glad to be able to offer this capability to our clients."
Lloyd Davis, Executive Business Development for Bytes Connect, adds that the solution is now available for enterprises looking to significantly enhance their IT solutions.
XMPro is a ground-breaking technology in the field of intelligent business process management (iBPM). iBPM is a fresh subject unveiled by Gartner at its recent summits in Australia. Having recently been named a Cool Vendor* for BPM in 2012 by Gartner, XMPro is in the best position to provide a solution in this space. The partnership between Bytes Connect and XMPro promises to guarantee the best African iBPM solution with leading technology from XMPro and experienced business, technical and operational expertise from Bytes Connect.
Pieter van Schalkwyk, CEO of XMPro, says: "We trust that our partnership with Bytes Connect will achieve the goal of providing an integrated process solution to African customers and look forward to hearing the testimonies."
* Gartner, Cool Vendors in Business Process Management, 2012, Michele Cantara, et al, 23 April 2012.
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XMPro
XMPro helps organisations that are dealing with unpredictable processes, reliant on knowledge workers, to reduce uncertainty and risk. XMPro iBOS is a complete and integrated "Intelligent Business Operations Server" that matches business operations strategy with business process technology. Structured, unstructured, social, mobile and connected - All-in-one iBPMS solution. Visit www.xmpro.com for more details.
Bytes Connect
A division of Bytes Technology Group South Africa, Bytes Connect offers a full range of ICT services, including IP and legacy voice solutions, unified and mobile communications, contact centres, and a comprehensive range of pre- and post-sales services, among others. Visit http://www.bytesconnect.co.za/ for more details.
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