Bytes Document Solutions, the exclusive Xerox distributor to 24 African countries, has appointed Document Support Centre as its exclusive Zimbabwean distributor.
Document Support Centre has recruited Xerox technical and sales staff from Harare, all of whom have received certified training from the Xerox Training Centre, in Johannesburg.
"For more than three decades, Xerox products and services have been delivered to educational institutions, large commercial and financial enterprises in Zimbabwe," says Rob Abraham, MD of Bytes Document Solutions.
"During this period, Zimbabwe has often experienced difficult trading conditions and foreign currency shortages. Despite this, Bytes Document Solutions has ensured that Xerox users in Zimbabwe have had access to competent technical support along with spare parts and consumables, often at its own expense.
"We are optimistic that the socio-economic conditions in Zimbabwe will now start improving. Zimbabwe will begin to regain its former position as a modern, prosperous African country. With this in mind, we have upgraded our support structure to do what we do best: helping our customers do great work by constantly leading in document technologies, products and services that improve our customers' work processes and business results.”
Document Support Centre has invested in a significant amount of stock to support the current and future Xerox base in Zimbabwe, and has a secured supply of stock through Bytes Document Solutions in order to grow Xerox's presence in the country.
"Our intentions are clear," concludes Abraham. "We intend via Document Support Centre to be the premier document solutions company in Zimbabwe, delivering on our promise of helping our customers do great work."
* The new Xerox distributor will be operating from 168 Samora Machel West Avenue, Belvedere, Harare. Its contact number for service and sales is +263 4 740 985.
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Bytes Document Solutions
Bytes Document Solutions, a Bytes Technology Group company, wholly owned by JSE-listed Altron, is the authorised Xerox distributor to 24 sub-Saharan countries. Bytes Document Solutions is engaged in the marketing and servicing of the complete range of Xerox document equipment, software, solutions and services. The company operates through an extensive network of distributors, dealers, concessionaires and channel partners. Its products include printing and publishing systems; digital copiers; laser and solid ink printers; fax machines; digital multifunctional devices which can print, copy, scan and fax; document management software; and supplies, such as toner, paper, and ink. The company also provides software and workflow solutions to businesses for printing books, creating personalised documents for their customers, and scanning and routing digital information. Black economic empowerment partner Kagiso Trust owns a 27% stake of the company. For more information on Bytes Document Solutions and Xerox, visit http://www.xerox.com/news.
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