CA World 2011 is underway with keynote address on the Strategic Role of Business Service Innovation in the Emerging Hybrid Enterprise

In a keynote address at CA World 2011,CA Technologies Executive Vice President, Peter Griffiths, explained how Business Service Innovation is being catapulted into a new strategic role as a result of the new challenges and opportunities facing the emerging hybrid enterprise.

Gary Lawrence, CA Southern Africa, says CA World brings together over 5,000 IT management experts from around the world to share best practices and experience new solutions from CA Technologies, its customers and partners.

Peter Griffiths, heads up CA Technologies - Technology and Development Group. He notes current demand requires IT organizations to be agile and adaptive in leveraging both internal resources-and the expanding availability of private and public cloud resources. To effectively orchestrate and leverage these diverse resources, IT must quickly build exceptional capabilities in the areas of service assurance, automation, security and management.

"Users are demanding an increasingly rich, responsive and reliable experience," said Griffiths. "This raises the bar for Business Service Innovation to deliver outstanding end-user experience by linking transactions and applications with the performance, risk and quality of services across cloud, virtual and physical environments."

Griffiths noted that the urgency of IT's need for Business Service Innovation is being driven by multiple factors-including an evolving IT landscape where each of these business services are developed as composite applications that change and evolve rapidly.

"IT has to deliver many more services that change much more quickly-and they are turning out to be composite, cloud-spanning applications," he said. "This evolving hybrid enterprise of the future will include devices, on-premise systems and data, external cloud services, and new applications developed by the enterprise and deployed in the cloud. In this future enterprise, IT organizations need to be equipped with a broad range of solutions that help them deliver IT at the speed of business."

Griffiths underscored the unique value and solutions CA Technologies offers with respect to Business Service Innovation-as well as the company's unique commitment to fulfilling customers' evolving needs for optimizing the service delivery in a the fast-moving, complex world of the "new normal." He underscored how cloud computing has evolved into an actionable IT and business strategy for improving the cost structure, service delivery, and business value of IT.

"Only CA Technologies can take customers to the hybrid enterprise around an integrated set of platform services," he declared. "And only CA Technologies has the solutions that encompass the entire services delivery lifecycle."

"The SaaS delivery model is a foundational element for the future of the hybrid enterprise," Griffiths observed. "The management and delivery of SaaS-based solutions is a key for CA Technologies as we join with our customers and partners to enable our collective success-from the mainframe to the cloud."