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Call centre probed over 'robo-calls'

By Phumeza Tontsi
Johannesburg, 05 Mar 2012

Call centre probed over 'robo-calls'

CBC News reveals.

The growing probe will involve interviews with some employees of a call centre based in Thunder Bay, Ontario, operated by Responsive Marketing Group. The company was hired by the Conservatives to reach out to voters.

It was not immediately clear whether the interviews in Thunder Bay are directly connected with the continuing investigation by Elections Canada in Guelph, Ontario.

According to National Post, the Liberals are collecting complaints from Canadians through local campaign staff and supporters, sifting through hundreds of tips about robo-calls or live calls in order to “piece together the extent and reach of the scheme”, caucus spokesman Daniel Lauzon said.

Opposition parties are weaving the allegations into the narrative they're building as they try to motivate supporters during the long years of a majority-government mandate - when another election still appears far off.

A flood of complainants in ridings across the country are coming forward to describe the use of live call centre employees or robo-calls, TheStar.com reports.

They include harassing late-night calls claiming to come from opposition candidates, and calls purporting to come from Elections Canada directing people to the wrong polling station.

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