The challenge
Headquartered in Cape Town, South Africa, The Foschini Group (TFG) has over 3 000 stores across the continent and 29 retail brands that trade in fashion, jewellery, accessories, sporting apparel, and furniture. The firm has grown rapidly through acquisition, amassing complex back office systems along the way.
Pockets of analytics were run across different systems, including Pyramid’s BI Office (earlier Pyramid version), but Jan Steenkamp, Senior Department Manager in charge of BI Projects, knew that a single platform approach would be the best way to address the scale and complexity of the data the business generated.
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