Ceska Sporitelna selects PIC Solutions for Collections HealthCheck

Ceska Sporitelna has selected PIC Solutions to conduct a Collections HealthCheck of its early and late stage collections environment.

Based in Prague, Ceska Sporitelna is the largest retail bank in the Czech Republic. This highly reputable bank provides a wide range of consumer credit products to its retail banking clientele and has a significant portfolio of credit cards and personal loans.

PIC Solutions consultants will conduct this Collections HealthCheck to ensure that existing provisioning, early and late stage collections policies and procedures are aligned with new strategies. This assignment aims to highlight a number of areas for development that will ensure improved business results, best practice benchmarking and revised monitoring procedures.

Harald Walitsch, Head of Credit Risk Management Retail at Ceska Sporitelna, comments: "Our bank is focused on offering an enhanced level of service to satisfy the growing needs of our customers. We selected PIC Solutions for their vast experience and understanding of the banking industry in Europe. Through this HealthCheck, consultants from PIC Solutions will help us align our collections policies and procedures with new strategies."

David Lewis, Director of Consulting at PIC Solutions, adds: "We are delighted to have been selected by Ceska Sporitelna to conduct this HealthCheck in their collections environment. PIC Solutions consultants have conducted a number of Collections HealthChecks for clients in the EMEA region. During this assignment they will review existing collections procedures and make practical recommendations for improvements, which will optimise collections results."