Choice Technologies, a new generation, IT systems and integration company, announced today that it has formed a preferred relationship with leading system distributor, Comztek. Under this agreement, Comztek will provide Choice Technologies with the full range of 3Com networking products as well as the Microsoft and Symantec software offering.
In addition, Comztek will assign dedicated product account management and specialists to provide technical support as well as assistance to Choice Technologies during pre- and post-sales phases.
"For the past five years, we have shared a good working relationship with Comztek," said Semela Tseka, CEO of Choice Technologies. "Through this new agreement, we aim to gain diverse product expertise and support services allowing us to offer our customer base a reliable, comprehensive service offering," said Tseka.
Choice Technologies will benefit from Comztek`s 24-hour service centre and laboratory test facilities. "Our customers are looking for innovative solutions that are up and running in minimum time. Through Comztek`s laboratory test facilities we are able to conduct extensive pre-configuration and engage in proof of concept testing - offering our customers off-the-shelf, integrated solutions designed to meet specific networking as well as software needs," said Tseka.
Additionally, as part of the agreement, Choice Technologies will benefit from Comztek`s economy of scale with regards to back-up stock.
"To ensure that we provide a superior service to our resellers, we retain back-up stock of virtually all 3Com hardware. This is in addition to providing a maximum 24-hour turnaround time on most 3Com equipment. As a result, our resellers save on their capital outlay and are thus able to efficiently support their customers` mission-critical networks and systems," said Paul Conradie, managing director of Comztek.
"Our core focus is to add value to the distribution channel and build long-term relationships with our customers that are mutually beneficial. Incorporating the 3Com, Microsoft and Symantec offerings, our resellers are able to offer a total IT solution to their customers. Comztek provides its customers with best-of-breed hardware and software solutions by combining product innovation with service excellence," concludes Conradie.
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Choice Technologies is a leading new generation IT systems and integration company, that provides infrastructure connectivity, application integration, managed services as well as maintenance and support to its customer base in public and private sectors. Through its partnership approach with employees, suppliers and subcontractors, Choice Technologies delivers quantifiable business benefits through the fast as well as effective integration of people, business process and technology. As a majority black-owned equity ICT company, Choice Technologies is dedicated to employee empowerment and liberating potential through skills upliftment as well as extensive training programmes.
Comztek
Established in July 1995, Comztek is one of the leading networking distribution companies in South Africa. Mustek acquired 50% shares in Comztek in August 1999, which facilitated a move for both companies to cement strong future strategies. Comztek aims to be the communication systems and networking distributor of choice. In providing resellers with leading solutions by combining product innovation with dynamic service expertise, Comztek ensures better service to its customers at competitive prices.
In November 2001, Comztek formed a retail division to distribute leading graphics, publishing and gaming software to retail resellers. The division has over three years` retail knowledge and, through its experienced and dynamic team, the division is well equipped to handle all requests in this wide and diverse market.
Comztek`s high-level networking distribution skills, technical support and back-up service offering gives it the opportunity to effectively address the demands for larger, more complex and mission critical solutions. Comztek`s systems distribution, combined with a design services element, is essential for the development of the channel. Comztek strongly believes in adding value to network distribution and endorses the concept of developing and assisting resellers in growing their business and skills base.
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