The rising adoption of cloud computing in the enterprise means the role of CIOs will become more relevant to an organisation as they become cloud service brokers and deliverers of technology.
This is the view of Fabio Violante, CTO of EMEA for BMC Software, who spoke during yesterday's BMC Day conference, hosted in partnership with ITWeb, at The Forum, in Bryanston.
Violante said: “2012 is going to be a challenging year from an economic and technology perspective. Our role as IT leaders will change, yet these challenges bring huge opportunities in cloud computing and software as a service (SaaS) as a new way of delivering IT and services.”
He pointed to tech giants Facebook and Google and how they have changed their business models to deploy and deliver applications in the cloud while encouraging collaboration between developers and end-users.
According to Violante, 40% of an organisation's applications portfolio will be delivered through SaaS; however, this does not come without challenges.
He explained: “Being able to govern these applications and ensuring continuous compliance with policies and regulations will become more important to CIOs. It's important to understand how much a service is costing the enterprise when its on-premise versus if it's hosted outside of the organisation.”
Quoting Gartner, he added that the CIO must create a catalogue of internal and external services and ensure a hybrid service capability. In addition, he advised CIOs to deploy user-centric management to create personalised views for the end-user, in order to drive a seamless experience in a multi-source environment.
According to Gartner's latest CIO report, analytics and BI is the number one CIO technology priority this year, while mobility ranks second.
Violante added: “Today, the idea of understanding and leveraging information about the internal and external customer is a very high priority for enterprises.”
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