Modern customer expectations demand flexibility – omnichannel support, fast response times and personalised engagement across multiple platforms, says Henry Mc Cracken, CEO of Smartz Solutions.
The two consulting services are KineticSkunk Migration and Modernisation Services and AI-Driven Cloud Application Development Modernisation Services.
In addition to cyber security, Conekt brings CipherWave an expanded suite of managed IT services, including proactive maintenance, technical support and infrastructure management.
Each event explored how businesses can unify their contact centre ecosystems, leverage AI and adopt cloud technologies to deliver context-aware, personalised customer interactions.
The bank’s overall IT expenses, including IT salaries and outsourced resources, for the financial year ended February, increased by 28%.
The company has appointed Havier Haddad as channel and distribution lead for emerging markets.
The Cloudmania ISV Program focuses on helping software companies harness the cloud.
Companies will gain access to LimaCharlie's SecOps Cloud Platform, which delivers core cyber security capabilities as flexible, on-demand services.
Veeam’s channel and alliance model enables local partners to optimise solutions for long-term data resilience and business continuity, says Lisa Strydom, senior manager: channel & alliances – Africa at Veeam.
Whether migrating to S/4HANA, integrating third-party systems or rolling out new capabilities, testing plays a critical role in ensuring success.
Colosseum is one of the world’s largest NVIDIA DGX AI supercomputers with NVIDIA Grace Blackwell Superchips.