A data centre, not belonging to CipherWave, has had a serious fire and many affected business systems and infrastructure are down. CipherWave has offered free support and hosting, and through CSSI, any data recovery services needed to reconstruct Raids or hard drives.
CipherWave, which was inundated with phone calls on Monday and throughout the evening, has just advised affected companies and businesses whose infrastructure was affected free support, hosting and virtual machine setup inside CipherWave's data centre, in Midrand.
The executive team of CipherWave, and headed by Jonathan Mason, MD of CipherWave in the UK, had finished a late evening conference call and made available 40 server racks, 100 Intel-based Xeon servers, and provisioned to make available excess capacity on their fibre backbone to assist companies that had been adversely affected by this unfortunate circumstance that had occurred at this other data centre provider.
“We cannot support every company, but we will offer, and can with our specialist teams, support a number of businesses where we can, as we can appreciate and do acknowledge what even a single day of downtime means to you. On top of this, we will not charge any affected entity for any of our support, assistance, hosting or setup fees during this month,” says Mason.
CipherWave operates CipherVault - their category-5 rated data centre in Midrand, and which is the only data vault of its kind in the country. Included with the benefits of security and being a high availability data centre, the facility is highly competitive and a significant market player, and guarantees every single client 99.8% uptime.
Any company that was adversely affected may contact the CipherWave support number, 24 hours, on 0860 070 070, or visit the Web site: http://www.cipherwave.co.za.
Data recovery assistance will be provided by CSSI, and the company has offered to provide discounts and round the clock recovery work should any company require to recover their hard drives, RAID systems or any other media devices that could have been damaged by this event. For assistance, contact 011-541-9900, or visit: http://www.cssi.co.za.
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Computer Storage Services/CipherWave
Computer Storage Services (CSSI) and subsidiary CipherWave is listed as one of SA's top performing companies; it is a leading data storage specialist providing a host of quality products and data storage services from data storage supply; hard drives, backup systems, data migration to data recovery, forensics and data archival services. The head office is located in Midrand with office locations in Cape Town, Durban and a Serbia location catering for European markets. CSSI has advanced data recovery labs and a research and development team focused on DR, software and storage development with technology research centres. CSSI is home to the Ministers Award for Technological Excellence and a host of accolades throughout its 11-year history from start-up. CSSI has a distribution division for disk-based storage arrays, data archival and storage components and accessories. CipherVault is the electronic and physical data centre facility housing the first category 5 rated biometric data vault in Africa with virtual hosting, server collocation and ISP hosting facilities.
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