City of San Jose selects Nortel to provide network for New City Hall

The City of San Jose has selected Nortel to provide a converged communications network for the new San Jose City Hall that will help city officials collaborate more easily and serve constituents more effectively. An agreement was signed today following yesterday`s unanimous approval by the San Jose City Council of a recommendation to accept Nortel`s bid. The recommendation was based on Nortel`s ability to deliver the best-performing, most cost-effective state-of-the-art communications solution.

Under the agreement, Nortel is expected to complete network installation no later than June 9, 2005 and to provide related network operations services for at least one year.

"Communications enhance the human experience by providing the glue that bonds citizens with the officials that serve them," said Malcolm Collins, president, Enterprise Networks, Nortel. "Being chosen to provide these capabilities to the City of San Jose shows the unyielding commitment of the city government to provide their constituents with the best interactive communications." "It also protects their tax dollars wisely with a solution that provides significant savings and offers the best total cost of ownership model," Collins said. "We appreciate being selected to team with the City of San Jose to bring these capabilities to the capital of Silicon Valley, which is also the home of our networking research and development facilities."

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The Nortel solution for the new San Jose City Hall will offer powerful collaboration tools based on feature-rich voice, data, video, wireless and IP (Internet Protocol) multimedia capabilities. This will allow officials who are traveling, telecommuting or separated by distance to communicate as effectively as if they were in the office. They will be able to use tools like video conferencing, document and Web-session sharing, and white board collaboration regardless of location. Also included will be a `state-of-the-art` call center with voice recognition capabilities that will provide residents with a simpler way to access city government services.

Nortel`s converged network solution for the new San Jose City Hall will be designed to provide carrier-grade reliability and the most powerful security capabilities available. Based on Nortel`s heritage of serving telephone companies, this network will provide industry-leading `uptime`. Nortel has backed up this claim by entering into service level agreements with the City of San Jose.

Nortel is a leading provider of government solutions worldwide with the broadest portfolio in the industry, leveraging expertise in new technologies like IP telephony, virtual private networks, Optical Ethernet, advanced multiservice switching and wireless local area networks.