As recessionary pressure continues and uncertainty remains within the South African corporate sector, Clear Voice launches new tools and value-added products for voice communications that will assist companies both financially as well as with productivity.
These products will complement the existing primary voice product of Clear Voice. The main aim of Clear Voice is to extend savings, through its lower cost voice product, to the South African corporate market, while maintaining high quality voice by using carrier grade hardware and redundant networks.
Service is already one of the standout traits that Clear Voice is recognised for, both by its resellers and customers.
Clear Voice is happy to announce exponential growth in its latest and very exciting offering of hosted PBX services. The buzz word 'cloud computing' is in almost every area of IT offerings, and some of the reasons for its popularity are as follows:
* Less or no cost of on-site software, licensing, and expertise.
* Access to the latest features without costly upgrade expenses.
* Hardware costs kept to a minimum and hardware maintenance costs almost nullified.
* In most cases, expansion is simply a request away.
So, what is 'cloud computing'? Well, actually, this is not something new at all; it has simply been extended to new areas of business. Almost all of us have an Internet service provider (ISP). In essence, an ISP is a 'cloud computing' supplier. They host e-mail server/s and Internet server/s and provide us with the service that we require. If we need 10 e-mail addresses they give them to us. If we need more, we contact them and up the required number.
Clear Voice is now offering telephony services on the same principle. The offering is specifically around your PBX (switchboard) without the hassle and cost of having to buy and pay expensive maintenance costs for it!
* No contracts
* No finance rentals
* No large outlays
* Fully scalable with business growth or downsizing
* No unnecessary hardware or installations
* Offering full redundancy and bringing fixed line into an IP environment
The standard features that are available are also extended beyond the standard PBX capabilities without huge costs involved:
* Voice recording (Yes, record your conversations!)
* Automatic call distribution (Set up how incoming calls are distributed to groups of people in the organisation)
* Auto attendant (Provide an automated voice menu for the caller to select sales, accounts, orders etc...)
* Music/adverts on hold
* Calling ID
* Call waiting
* Call forwarding (This could be to any number anywhere!)
* IVR and Web message retrieval (Get your voice mail as an e-mail attachment or dial in to get the message ...from anywhere!)
* Multiple branch set-up, as if you are sitting at one location - transfer between branches. Pick up calls
* DID facilities (Direct Inward Dialling - private number)
* On a personal home user level - Add your family and dial each other, extension to extension, free of charge
* Conferencing
Manage your organisation's communication efficiently and effectively.
In addition to the above, there are many advantages of using Clear Voice.
Clear Voice offers bundled data connections and consultation services for data connectivity that may be required for effective use of the VOIP service.
* Carrier-based hardware infrastructure
* Carrier-based backbone infrastructure
* Redundant networks
* Control the routing of the calls
* Good quality voice
Part of the Clear Voice service delivery includes the following features:
* A VOIP service based on SIP. You may connect any SIP complaint device and will be able to make calls at substantially reduced costs.
* A dedicated 087 or Local DID VOIP number for inbound calls (087, 010, 012, 021, 031) - No charge
* An online account login allows you to see call records in real-time
* Invoices via e-mail
* Inbound caller ID
* Outbound caller ID
* Call forward
* Per second billing - allowing for even greater savings
* Support for Fax over IP = FOIP
* Completely IPConnect Unshaped Local Bandwidth - Ideal for VOIP - no charge
* Enhanced remote manageability and administration of VOIP equipment
* Remote customer support to resolve any problems quick and easy
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