CommScope Enterprise Solutions (formerly SYSTIMAX), a division of CommScope, Inc (NYSE:CTV), today officially launched its new 2008 BusinessPartner programme.
CommScope - the global leader in network infrastructure solutions - believes that selecting the right infrastructure solution is only one part of a customer's decision-making process; choosing a qualified company to implement the solution is equally important.
In restructuring its current BusinessPartner programme and by adding more options for its customers, CommScope has designed the new programme to deliver global consistency and meet the changing customer requirements across the world.
The programme accomplishes this by recognising BusinessPartners that demonstrate industry-leading levels of skill, capability, knowledge and technical expertise.
"Our newly enhanced BusinessPartner programme will give CommScope customers increased confidence in the partner they choose to implement CommScope solutions," said Olivier Alquier, Channel Director of the CommScope Enterprise Division. "Choosing a BusinessPartner that has the right combination of experience, expertise and market coverage to meet customer needs is invaluable."
CommScope has structured its BusinessPartner programme to offer three levels of partners - Authorised, Prestige and Elite - based on the different service offerings, skills and expertise across the CommScope portfolio of solutions, explained Dubai-based Laura Kelly, Regional Marketing Manager, Middle East, Pakistan and Africa.
"While CommScope and its BusinessPartners, regardless of level, have an unrelenting commitment to the highest standards of quality, performance and reliability, the new structure provides customers a clear view of different levels of expertise and options targeted to meet their specific needs and requirements," she added.
In addition to the creation of the Elite tier, CommScope is launching new training, marketing programmes and services to expand the support services for its BusinessPartner programme members. These new features will help BusinessPartners build customer relationships and differentiate themselves in the market.
"We had our BusinessPartners and customers in mind when we considered enhancing an already successful business model," Olivier Alquier said. "At CommScope, our BusinessPartners and the customers they serve are inextricably linked. The enhancements to our global BusinessPartner programme help ensure customers receive superior and consistent levels of service and support worldwide."
Share
CommScope Enterprise Solutions, a division of CommScope Inc, offers a complete portfolio of network infrastructure solutions that enable enterprise customers, regardless of size, industry or IT budget, to take advantage of business and technology opportunities. The division's SYSTIMAX and Uniprise product lines offer voice, data, video and converged solutions for customer requirements ranging from mission-critical, high-bandwidth and emerging applications to applications that demand unrelenting reliability and quality for everyday needs. Backed by CommScope Labs and an unrivalled 20-year extended warranty, the product lines are delivered through a global network of the industry's best BusinessPartners and distributors ensuring a consistent and high-level of service and support worldwide.
Based in Hickory, NC, CommScope Inc is a world leader in the design and manufacture of cable and connectivity solutions for communication networks' "last mile", which is the distribution access and final link to the customer.
For more information, please visit www.commscope.com.
Editorial contacts