Leading provider of customer communication solutions Communication Genetics has partnered with business process management (BPM) specialist Appian to provide clients with a comprehensive, enhanced BPM solution.
Appian BPM provides an enterprise application platform that affords the user access to business data, processes, documents and collaboration through devices and social interfaces.
This technology has earned the company recognition as the leader in the Gartner Magic Quadrant for Intelligent Business Process Management Suites 2015.
The enterprise application platform features drag-and-drop functionality, pre-built accelerators to make embedding complex functions easy, with native mobility that makes everything instantly mobile-ready with no additional effort. The platform means enterprise ready apps can be created quickly, require virtually no coding and makes everything instantly mobile-ready.
The offering is available on-premises or in the cloud, enables users to design, execute, manage and optimise business processes.
Communication Genetics and Appian have collaborated to ensure clients can unify processes, data and systems and thereby effectively position themselves within the digital economy.
Communication Genetics is focused on helping companies to discover innovative ways to create dynamic, multi-channel touch points with customers.
The company service portfolio covers complete customer communication, records and output management, document tools, and protection of data in motion.
As a trusted supplier of business communication tools and technology to reinforce areas such as BPM, Communication Genetics has now strengthened its product portfolio with the integration of Appian.
"With Appian on board, we can provide our customers with an enterprise platform that unifies BPM, mobility and cloud deployment," says Fred Steinberg, MD, Communication Genetics.
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