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Compuware Vantage enables firms to maximise value, performance of Citrix implementations

Johannesburg, 11 Aug 2004

Compuware Corporation recently announced that the newest version of Compuware Vantage, the company`s comprehensive solution for application service management, extends its support for Citrix access infrastructure software.

Building on its existing strengths in managing the Citrix MetaFrame Access Suite from an end-user perspective, Compuware Vantage offers new capabilities that provide visibility into the interaction of Citrix application workloads with the underlying network and server infrastructure. These combined capabilities allow IT organisations to optimise their Citrix environments to deliver excellent service to the business.

"We use Citrix as the strategic delivery platform for our patient care application from Cerner," said Joe Shapiro, Project Leader, Information Systems, Aurora Health Care. "The response time and availability of this application across our healthcare network is critical to our business. Compuware Vantage provides us with the visibility we need to optimise our Citrix configuration and proactively deliver consistently high service levels."

In addition to providing granular insight into the Citrix MetaFrame Presentation Server workload, including Citrix network traffic by application and by class of service, Compuware Vantage provides prediction capabilities for the Citrix WAN workload. This type of visibility helps IT professionals balance workloads effectively, eliminate the interference of non-critical traffic while delivering service to the business and make better decisions about infrastructure sizing.

"Compuware Vantage offers a comprehensive application performance management solution for Citrix MetaFrame Presentation Server environments," said Barry Davis, Vice President, Corporate Development, Citrix Systems, Inc. "The Compuware solution goes beyond technology by providing best practices to help our customers deliver superior application access. Compuware has displayed commitment to our product suite, and to delivering added value to our mutual customers."

To help ensure organisations effectively deploy service management in the Citrix environment, Compuware has developed best practices for use with the Compuware Vantage solution. These best practices help customers achieve the following:

* Establish a global view of application service across an entire Citrix environment;
* Baseline and manage performance and availability of critical Citrix applications;
* Configure the network, Citrix servers and database servers to maximise overall throughput and performance.

"Thousands of the world`s largest companies use Citrix MetaFrame Presentation Server as the delivery platform for their most critical business applications," said Lloyd Bloom, Vantage Product Manager, Compuware Corporation. "These companies invest in Citrix technology to increase application performance while saving network bandwidth and reducing client administrative costs. Compuware Vantage provides a complete picture of the Citrix environment. When coupled with proven best practices, Vantage enables organisations to benefit from the full potential of the Citrix solution. Furthermore, through value-added services expertise, we can help clients realise this potential immediately."

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Compuware Corporation

Compuware Corporation (NASDAQ: CPWR) is a world leader in delivering software and services that enable businesses to manage their enterprises and maximise the value of their IT assets. Compuware solutions accelerate the development, improve the quality and enhance the performance of business-driving applications. Founded in 1973, Compuware serves the world`s leading IT organisations, including more than 90% of the Fortune 100 companies. Learn more about Compuware at http://www.compuware.co.za.

Editorial contacts

Lebogang Peter Mashigo
Citigate SA
(011) 804 4900
peter.mashigo@citigatesa.com