Cellular software services supplier Comverse, has defined its commitment to the Voice Extensible Markup Language (VoiceXML) by announcing that Comverse speech-enabled solutions will incorporate the VoiceXML standard.
"The commitment to VoiceXML, the standard that enables the delivery of voice-enabled Internet content and services to any phone, highlights the power of the human voice as a natural interface that connects people to information," explained Comverse (SA) MD Stuart Eveleigh.
He said the company is driving the VoiceXML standard to better incorporate the features and capabilities required for advanced Voice User Interface (VUI) development, as well as for tighter integration with the company`s carrier-grade hardware platform.
Comverse recently advanced its standing to Promoter Member in the VoiceXML Forum, the committee chartered with developing the standard. Along with other telecommunications leaders, Comverse plays an active role in addressing the technical and business development initiatives within the VoiceXML community. These activities complement Comverse`s participation in the voice-browsing initiatives currently underway in the World Wide Web Consortium (W3C).
VoiceXML is a key component in the open systems architecture that defines Comverse`s standards-compliant product line. The portfolio, which spans the company`s core voice portal, messaging, and mobile Internet offerings, includes:
. Comverse`s personal communications and content voice portal, which combines highly integrated core applications with open systems voice browser access to the entire IP world of content and applications based on VoiceXML-enabled applications.
. Comverse`s enterprise hosting voice portal, which provides access to corporate VoiceXML web/intranet/extranet sites.
. Comverse`s multimedia messaging platform, which complements existing telephony network access to advanced multimedia messaging with a VoiceXML voice user interface enabling access over an IP-network through VoiceXML browsers.
"VoiceXML will help accelerate the development of applications for the Voice Web," said William Meisel, Editor and Publisher of Speech Recognition Update newsletter and an industry analyst. "Speech recognition extends the advantages and economics of the Internet to the telephone network. It makes every phone an `information appliance` without changing the phone and without asking the user to study a manual."
"Comverse`s solutions represent a portfolio of applications that provides the bridge for integrating voice and the Internet," said Zeev Bregman, chief executive officer of Comverse. "By migrating web browsing and transaction services to the telephone. By using their voice, users are more in command of their information needs. Carriers, in turn, can extend their leadership position and maintain a competitive edge."
In a program to achieve complete adoption of the VoiceXML standard across the board, Comverse has implemented a comprehensive plan for development and integration with speech recognition technology supplier partners and Spark Alliance Partner members.
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Comverse, a unit of Comverse Technology, Inc. (NASDAQ: CMVT), is the world`s leading provider of software and systems enabling network-based multimedia enhanced communications services with over 360 customers, in more than 100 countries. Comverse provides a wide range of solutions enabling multimedia messaging, multi-protocol mobile Internet platforms, wireless data and short messaging services, speech- controlled portal, wireless prepaid services, interactive voice response and other personal communications services. Other Comverse Technology business units include: Comverse Infosys which provides multiple channel, multimedia digital recording, logging, and quality monitoring systems marketed to contact centers, and law enforcement agencies; and Ulticom, a leading provider of network signaling software for wireless, wireline, and Internet communications services. Comverse Technology is an S&P 500 and NASDAQ-100 Index company. For additional information, visit the Comverse web site at http://www.comverse.com.
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