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Concord eHealth adds firepower to Cisco Networks

Johannesburg, 25 Aug 2003

Concord Communications has confirmed that Concord`s eHealth Suite - an end-to-end infrastructure management solution - not only supports Cisco AutoQoS but in fact allows Cisco-powered networks to radically accelerate and implement critical applications such as VoIP.

Concord`s Country Manager in South Africa, Iain Goodway, noted: "With Cisco AutoQoS, enterprises, service providers, and telcos can now automatically deploy QoS, resulting in greater customer satisfaction and significant cost savings. Our Cisco-powered network customers and leading South African resellers such as NSS, BIS and Dimension Data can now differentiate their services and gain competitive advantage through AutoQoS`s ability to deliver overall improved network performance while also supporting enhanced services such as VoIP."

Launched globally in January, AutoQoS represents an automated end-to-end quality of service (QoS) solution that addresses both LAN and WAN QoS. Cisco AutoQoS minimises the challenges associated with configuring and prioritising the flow of data, voice and video across the network.

Andre Odendaal, CEO of Concord Authorised Reseller NSS, said Cisco AutoQoS simplifies QoS deployments, and can thereby reduce the operating expenses and accelerate time to deploy.

"The complementary business and technology offerings of Cisco and Concord can be seen by the ability of AutoQoS to automatically provide QoS to the applications on the network, and the eHealth Suite`s strength in managing it," Odendaal said.

He explained that the eHealth Suite is designed to protect customer revenues and reduce costs by enhancing the IT infrastructure through proactive management. This, he said, enables greater network performance, and the ability to view and assess how application prioritisation is affecting QoS.

"The value of QoS in improving network performance, prioritising traffic and supporting advanced services such as VoIP is widely known. However, the widespread adoption of QoS has been hindered due to the fact that it is a costly, labour intensive process requiring specialised skills," he added.

Cisco AutoQoS is designed to allow enterprise customers lacking staff and resources to quickly, easily and automatically implement QoS. For service providers, Cisco AutoQoS can deliver time and cost savings by providing an automated process for evaluating QoS policies on hundreds to thousands of customer premise devices as part of their managed service offerings, while further helping to ensure the network infrastructure adheres to customer requirements.

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Editorial contacts

Peter Bayer
Concord Communications
(011) 782 4314
bajia@mweb.co.za