Consumers unhappy with Facebook

Admire Moyo
By Admire Moyo, ITWeb's news editor.
Johannesburg, 22 Jul 2011

Consumers unhappy with Facebook

The American Customer Satisfaction Index this week released a report on consumer satisfaction with the Internet, including social media, writes AFP.

The report found Facebook was the lowest ranked site of its kind. The report uses data from over 70 000 customers and measures satisfaction on a scale of one to 100.

Of the sites measured, Wikipedia scored highest with 78, YouTube (Google) came in second place with 74, followed by social media Web sites under the category of 'all others' with a score of 67; social networking giant Facebook, meanwhile, came last with a score of 66.

Apple's new Mac OS hits 1m sales

Apple yesterday said it sold more than one million copies of Lion, the latest version of its Mac OS, on its first day of availability, according to Cnet.

The software, which went on sale early on Wednesday, made its debut in October during the company's “Back to the Mac” event. The company noted that customers are buying Lion “faster than any other OS release in Apple's history”.

“Lion is off to a great start; user reviews and industry reaction have been fantastic,” said Philip Schiller, Apple's senior VP of worldwide product marketing, in a statement.

Hackers claim NATO security breach

A group of computer hackers yesterday claimed to have breached NATO security and accessed hoards of restricted material, says the Associated Press.

The group called Anonymous said it would be “irresponsible” to publish most of the material it stole from NATO, but that it is sitting on about 1GB of data.

Anonymous posted a PDF file on its Twitter page showing what appeared to be a document headed “NATO Restricted” and dated 27 August 2007. “In the next few days, wait for interesting data,” the group hinted in another message. NATO was not immediately available for comment.

Smartphones go down the toilet

According to a new study from Plaxo, 19% of people drop their smartphones in the toilet and are forced to spend money on a costly replacement, reveals Digital Trends.

This data corresponds with another study from Google that stated nearly four out of every 10 people bring the phone into the bathroom for use.

Of the 19% whose phones disappeared down the loo, more than half state that the biggest hassle in replacing a mobile phone is restoring the contact database.