Customers wary of online
A survey by Unisys revealed that in the UK, 71% of people do not trust their online banks, according to PRdomain.com.
The two least-trusted banks revealed in the survey were online banks. Face-to-face interaction has been cited as important to customers.
Respect for customers is cited as the best "trust builder", and customer satisfaction came second. Reasons to lose trust in a bank included poor privacy and bad IT.
Web site compares banks
A new Web site, SavingsAccounts.com, has made it easier for users to find the savings account that suits them, according to PR Newswire.
The site allows users to compare aspects like interest rates, features and fees of different direct-to-consumer online banks that advertise the savings accounts they offer.
SavingAccounts.com is partnering with Reactrix to boost advertising and bring awareness to the product.
Karur Vysya chooses IBM
Karur Vysya Bank (KVB) in India has chosen IBM to help modernise its cheque clearing systems and, in future, to implement a cheque truncation system (CTS), says IT News Online.
KVB has gone live in the image-based clearing, a first step in implementing the CTS from IBM in the national clearing region, Delhi.
The raw data of the image files is stored in an IBM DB2 Express V8.2 data server, and IBM's information on demand service provides efficient information life cycle data management.
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