Danish software specialist Danware now announces its latest software product for IT remote control, NetOp Remote Control 9.0, offering new security and real-time sight and sound communication features.
The program allows remote control of one or more computers from another computer and is typically used for network management, system administration and technical support. The software is available now.
With NetOp Remote Control 9.0, help-desk personnel can have their identity verified by users - if remote control is required - by using a smart card and a smart card reader. This is facilitated via a security server, which communicates with a Windows 2000/2003 Server with Microsoft CA installed. Help-desk personnel and users can also communicate during support sessions via Webcam and a chat session, for real-time sight and sound.
These new functions fit in well with market requirements for modern, remote control software. Many businesses are already using remote control software in their IT support departments, and embedded versions in production processes and in both instances they need secure and user-friendly solutions. IT support departments are also looking for flexible solutions making it possible to communicate with users during support sessions in new ways.
Ighsaan Akoojee, Product Manager at local distributor Networks Unlimited, states: "The enhancements with regards to security are very much in tune with market requirements, especially in the banking, financial and government sectors - this is where the growth of NetOp seems to be most evident."
Security has been further enhanced in the new version of NetOp Remote Control. The powerful 256-bit AES encryption is now part of the Linux, Solaris and Mac OS X modules, and logged events can be stored locally and/or on the security server.
"NetOp Remote Control is our core product and has won many prestigious awards and has been a high scorer in product tests. We continually strive to improve and develop the program, so that it can fulfil the high expectations of the users and our partners," said Peter Grondahl, Danware`s chief executive officer.
Enhanced flexibility
To ensure maximum flexibility for remote control processes, NetOp Remote Control 9.0 enables users to define when help-desk personnel may access their computer. It also allows one help-desk specialist to automatically take over remote control from another, if other specialist skills are required to solve the user`s problem.
Help-desk personnel can also transfer screen images from the user`s computer to their own at given intervals and perform remote control sessions with users when most relevant.
NetOp Remote Control 9.0 supports all popular operating systems and communication protocols, now including:
* Novell Desktop Linux 9.0
* Red Hat Enterprise Linux 4.0 AS, ES and WS
* SuSE Linux 9.1, 9.2, 10.0
* Fedora Core IV
* Debian Linux 10.3
* Sun Solaris 10.0
* Mac OS X 10.4 (on the host computer only)
NetOp Remote Control`s interface has been updated and the program`s settings allow the end-user to configure the software to best meet their business requirements.
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Danware A/S develops and markets software products based on the NetOp technology which provides opportunities for fast, secure and stable transfer of screen images, audio and data between two or more computers. Danware has three business segments: NetOp Remote Control, NetOp School and Security. NetOp Remote Control enables remote control of one or more computers, whereas NetOp School is used for computer-based class teaching. Security comprises Danware`s NetOp Netfilter and NetOp Desktop Firewall, which is a distributed firewall for monitoring of processes and communication on computers. Danware products are sold in more than 80 countries worldwide, and in 2005 the turnover was about DKK 91.3m. Danware is listed in Copenhagen and forms parts of the SmallCap+ index.
Networks Unlimited
Networks Unlimited provides best-of-breed product solutions in the areas where efficient networking communications is the key to success. Our solutions are focused on providing tangible results to our clients through network management, productivity and security solutions. For further information and news on Networks Unlimited, please visit www.nu.co.za.or contact Ighsaan Akoojee on (021) 702 8000 regarding NetOp School.
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