First-tier Internet service provider, DataPro, has implemented an e-billing solution through The E-mail Corporation.
Says Doug Reed, Managing Director of DataPro: "We are committed to delivering a superior service that exceeds world-class standards, and to creating lasting and rewarding relationships with our clients. Presenting their monthly billing documents via e-mail will provide value above expectation and go a long way towards further entrenching client loyalty."
The E-mail Corporation is SA's specialist in secure electronic document delivery.
The E-mail Corporation's FinMail system facilitates the secure delivery of electronic statements and invoices without burdening DataPro clients with complicated technical processes.
One of the main advantages of the FinMail system is that it provides an easy customer experience while giving detailed audit and tracking reports of delivery and receipt of each document.
DataPro chose this solution based on the cost-saving benefit of e-billing, which promises savings of up to 90% compared to the printing and posting of the same document. Reed said: "As well as the cost-saving implications of migrating to an e-billing system, we are also delighted with the reduction in administrative requirements. Our billing can now be handled by one person."
An additional benefit of FinMail is that it supports both Linux and Mac operating systems. FinMail has also been integrated with Brilliant Accounting - the software on which DataPro runs its accounting system.
Concludes Reed: "Electronic statement delivery will demonstrate our ability to consistently add value to our clients. It gives us added credibility and critical mass to meet our objective of being the number one Internet service provider for corporates in SA."
Share
Headquartered in Johannesburg, The E-mail Corporation is SA's specialist in secure electronic document delivery (SEDD). Its fully comprehensive product suites offer a variety of flexible options to meet the wide-ranging requirements of electronic communication. Regardless of the need - whether it is the rapid transmission of secure information, electronic communication, the personalisation of bulk messages, or the immediate and accurate response to customer queries - The E-mail Corporation has a deployment option to meet those requirements. (http://www.emailco.net)
DataPro
DataPro is a first-tier Internet service provider, ideally positioned to service the emerging corporate sector. Serving the business sector means delivering bottom line value. DataPro does not sell technology, instead the company focuses on improving the way clients do business online.
The company tailor-makes solutions to meet the growing needs of clients. Addressing customers' unique business requirements, DataPro develops service offerings that provide our clients with a cost-effective solution that delivers tangible results. (http://www.datapro.co.za)
Editorial contacts