Logical, Datatec`s UK-based technology integration and professional services group, has launched Secure24, an e-security outsourcing service that operates globally 24 hours a day, seven days a week.
Says Logical`s Director of Global Security Solutions, Ron Temske: "E-security is an arms` race and the battle goes on in every area of a company`s systems, at all times of day and night. Many companies struggle to find and keep the skills and technologies required to stay one step ahead of those trying to infiltrate their networks and applications. Secure24 makes it straightforward and practical for them to gain these capabilities through outsourcing."
Secure24, manned by teams of security experts who monitor and access clients ` systems remotely, provides constant vigilance for networks and applications through a tailored service covering prevention, detection and recovery.
Secure24 differentiates itself from other security solutions by being a fully-fledged service that is process-driven, rather than being a technology-centric offering backed by some level of ongoing service. It has been designed primarily for mid-sized organisations that have the most acute security needs, but can also be implemented to meet the requirements of large corporates.
The service is delivered from a network of e-BOCs (E-Business Operations Centres) in strategic locations worldwide, allowing Logical to offer truly global managed services. The e-BOCs allow managed services - applications, business tools and network infrastructure - to be sourced via a single operations centre. Secure 24 consultants compile data from across a client organisation and analyse behavioural patterns in order to combat security threats.
Says Temske: "The beauty of Secure24 is that it provides a total security service, not just the technology, the consulting, the remote monitoring or the management of service levels. There is no-one else offering this type of comprehensive managed service. The data we collect from across all networks and applications allows us to apply logic in identifying potential threats, something that we couldn`t do without operating this kind of multi-level service."
Principally, Secure24 offers:
System monitoring and incident management
Reporting
Documentation
Baseline verification audit
Configuration management
Software management
Intrusion detection
Content filtering/virus detection
Remote access management
Policy, audit and implementation services
When a contract is awarded, Logical security consultants will firstly prepare a report on the client`s security status and potential threats, then work jointly to agree a company-wide security policy and any upgrades or deployments required. A Secure24 logging server is then installed on the client`s premises to monitor all security devices across all networks, linked to an e-BOC. All incidents are dealt with according to the individual agreement with the client and a daily report is provided on the security status.
The level of service is assured by Logical`s 1 500 professional services experts worldwide, who are dedicated to supporting a specific portfolio of clients with the Secure24 service.
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Datatec
Datatec Ltd, South Africa`s most global company, is a rapidly expanding global networking and e-services group listed on the JSE. At group level Datatec is an active technology holding company with a core competence in the timely identification, acquisition and integration of high-tech businesses and technologies in the global networking, Internet and e-business spaces. Datatec`s divisions, subsidiaries and associate companies encompass the worldwide provision of advanced networking products to the channel as well as a range of Internet and e-business services and solutions. The company employs more than 4000 people around the world, has operations on six continents and has just achieved revenues of over R9.5bn for the first half of their 2001 financial year. International operations now contribute in excess of 94% to both the group`s revenues and profits. For further information, please see www.datatec.co.za
Logical
Logical is a technology integration and professional services Group with operations in 10 countries across five continents. It is a division of JSE-listed Datatec Ltd (www.datatec-group.com). By applying its skills in integrating best-of-breed technologies, Logical shapes, designs, deploys and manages customised technology solutions for organisations seeking to leverage new technology for competitive advantage. Logical`s services portfolio encompasses advisory services, e-business applications, advanced network infrastructures and a suite of managed services which are run from Logical`s e-Business Operating Centres (e-BOCs) situated in strategic locations around the world. Logical is headquartered in London, UK, and employs more than 2,300 people across operations in the USA, South America, Europe, South Africa and Australasia. For further information, please see www.logical.com.