Peregrine Systems has announced that Deloitte Consulting has joined its Solution Connections Partner Alliance. Peregrine and Deloitte Consulting will provide infrastructure management solutions to customers.
Peregrine Systems ServiceCenter, the leading consolidated service desk application, provides the operations manager with the tools to manage the events and physical changes associated with an organisation`s infrastructure.
Mack Schwing, global co-leader of Deloitte Consulting`s Information Technology Services practice, sees exciting opportunities for the alliance.
"Infrastructure management focuses on aligning an organisation`s people, processes and technology to lower its total cost of ownership (TCO) and improves service to customers," he says. "At Deloitte Consulting, we work closely with our clients to deliver workable and sustainable solutions to their business challenges - and we ensure we leave them in a position to build on those solutions, so that the benefits are ongoing.
"For an organisation transformed by enterprise resource planning (ERP) applications, our FastTrack methodology, coupled with Peregrine Systems applications, provides a framework for a successful infrastructure management implementation."
Deloitte Consulting will integrate the implementation of Peregrine Systems suite of applications with its existing Enterprise Systems Management consulting practice - focusing on large-scale enterprise installations. The firm will also redesign clients` business processes as they relate to asset, service request, problem and change management.
This combination of process re-design and technology implementation will help companies realise additional value through lower costs. In addition to Deloitte Consulting, the Peregrine Systems Solution Connections Partners program includes a broad range of internationally recognised global systems integrators, service providers and value-added resellers.
"The addition of Deloitte Consulting to our program broadens our consulting and implementation capabilities on many levels," says Steve Spitzer, Peregrine Systems VP, channels. "The firm`s philosophy of providing customers with fast implementation solutions across the infrastructure was a natural fit for our technology."
Peregrine Systems products are distributed in South Africa by Software Futures.
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