Dimension Data Holdings plc`s Asian subsidiary, Datacraft Asia, has secured a US$1.5 million contract to design and implement a high performance, scalable infrastructure that will enable Hutchison GlobalCenter to offer new, sophisticated managed services in Hong Kong. Backed by Hutchison Whampoa and Asia Global Crossing, Hutchison GlobalCenter is Asia`s leading provider of managed hosting services and e-business solutions.
Under the contract, Datacraft will set up a new network infrastructure for the customer co-location section of the Hutchison GlobalCenter. The expanded network infrastructure will enhance the Internet Data Centre`s (IDC) ability to offer comprehensive corporate network solutions to commercial businesses.
Key to the project is the deployment of Datacraft`s i-Boss solution as a core management tool to provide reliable, real-time monitoring of the centre`s internal network systems, servers and infrastructure components. By proactively monitoring and rectifying potential network faults, i-Boss will enable Hutchison GlobalCenter to provide advanced services as well as the assurance of quality demanded by its customers.
"It is rewarding to be entrusted with the infrastructure development for Hutchison GlobalCenter, one of the largest IDC players in the region. We are doubly pleased that they are leveraging our i-Boss solution to speed up the deployment of new value-added services such as 24x7 expert network monitoring and round-the-clock operational support," said Eddy Tso, general manager of Datacraft Hong Kong.
"Once completed, these service assurance solutions will help Hutchison GlobalCenter meet customers` demand for sophisticated managed network services while differentiating their services for stronger market positioning," Tso added.
i-Boss consolidates software solutions from market leaders to offer best-of-breed business and operational support systems in areas such as fault management, performance management, IP billing and service provisioning. Its modular, plug-and-play architecture allows solutions to be integrated quickly and easily into the customer`s environment without significantly increasing operating cost.
The Boss fault management solution uses Micromuse`s Netcool applications to enable the discovery and resolution of problems on the IDC`s infrastructure before they cause lengthy outages in customer services.
With the software in place, Hutchison GlobalCenter operations staff can define quality-of-service thresholds on the system to ensure that customer service level agreements are always met. Real-time fault monitoring throughout the service delivery infrastructure also enables network operations personnel to maintain constant service uptime.
"Datacraft`s proven track record in designing and implementing networks for IDCs, its comprehensive services offering and experience in customising turnkey solutions are key factors for us to award the contract to them," said Leon Luk, Chief Operating Officer of Hutchison GlobalCenter.
"They also enjoy good relationships with key vendors and have a pool of highly qualified and experienced networking professionals to ensure the quality of system delivery and implementation," Luk added.
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Hutchison GlobalCenter, backed by its parent companies - Hutchison Whampoa and US-listed telecom carrier Asia Global Crossing, offers the world`s leading data centre facilities and brings first-rate e-solutions to multinational corporations. It provides a rare combination of reliability, security, scalability and connectivity.
The data centre has incorporated the very same standards, processes and techniques that have demonstrated success in the US operations. Through the backbone of Global Crossing`s worldwide fibre optic network, Hutchison GlobalCenter offers high-bandwidth content delivery over an extensive global fibre optic network. More information about Hutchison GlobalCenter can be found at www.hgctr.com.
Datacraft
Datacraft Asia is the region`s leading independent e-business and network systems integrator. Listed on the main board of the Singapore Exchange, Datacraft is in the business of building and managing Internet infrastructure, implementing online business solutions and delivering value-added network services for service providers and corporate customers across Asia Pacific.
The company offers unparalleled regional coverage and specialist support with its extensive network of 63 offices throughout Singapore, Malaysia, Hong Kong, China, India, Taiwan, Indonesia, Thailand, New Zealand, Vietnam, Philippines, Japan and Korea. Datacraft is a member of the Dimension Data Group. Listed on the London Stock Exchange, Dimension Data is a leading global network services and commerce solutions provider. More information about Datacraft Asia can be found on the Web at http://www.datacraft-asia.com
Dimension Data
Dimension Data Holdings plc (LSE: DDT), is a leading technology company that represents a new category of systems integrator providing network and multichannel e- business solutions to global corporations. Founded in 1983 as a specialist supplier of technology and services, Dimension Data`s strategy has evolved with the emergence of the intelligent network as the most important enabler in business today.
Dimension Data`s global presence combined with its expertise and extensive skills base in network infrastructure and e-business solutions environments enables its customers to ascend into the global marketplace through 100% connectivity and integration. With a primary listing in London and also listed on the Johannesburg Stock Exchange, Dimension Data operates in over 30 countries on six continents. For more information, please go to www.didata.com
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