Concord Communications announced today that it has signed a worldwide partnership agreement with Dimension Data that expands on existing regional relationships between the companies.
This relationship enables both companies to leverage their leadership positions in over 36 countries across the Americas, Europe, the Middle East, Africa and Asia.
Concord, a world leader in optimising application performance across networks and systems, provides end-to-end infrastructure management solutions for 3 000 enterprises and telecommunications service providers around the world. Dimension Data utilises the Concord eHealth Suite in its Global Services Operating Architecture (GSOA), through which it offers outsourced network and application management solutions to clients.
Dimension Data also leverages its extensive track record and understanding of the network management domain in the delivery of insourced solutions to both enterprise and service provider clients alike.
According to Mahmud Noormohamed, global CEO for Dimension Data Service Provider Solutions: "Dimension Data selected Concord`s eHealth Suite based on its ease of use, total cost of ownership and robustness. The global agreement cements Concord as a performance management partner in the provision of cost-reducing, network optimising solutions for our clients, who are increasingly looking to save money through optimisation of their network operations.
"The eHealth Suite is differentiated by its proactive management capabilities that alert clients to potential issues before they affect performance. Concord`s network, system and application management software is an integral part of our overall management solution."
"Dimension Data`s preference for Concord`s technologies is a concrete example of their commitment to providing quality service, ensuring maximum IT uptime, and verifying adherence to service level agreements," said Edward Trainor, channel sales manager with Concord Communications.
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Concord Communications, Inc (NASDAQ: CCRD) is an industry leader in optimising application performance and availability across networks and systems. Concord`s 3000 customers worldwide -including nearly 20% of the Fortune 500 -- use the eHealth Suite as the software solution to manage their IT infrastructure to drive profitable business operations, reduce costs, and increase competitive positioning. Concord is headquartered in Marlboro, MA. For more information on Concord, call 1-800-851-8725 or visit Concord on the Web at www.concord.com.
Dimension Data
Dimension Data Holdings plc (LSE: DDT) is a leading global technology company. The group provides solutions and services that optimise and manage the performance of IT infrastructures to enable business to build competitive advantage. To achieve this, the group delivers solutions using its proprietary `Application Network` architectural framework and its expertise in networking, application integration and managed services. Dimension Data, founded in 1983, had revenues of $2.1 billion in 2002 and operates in 30+ countries with over 8 000 employees.
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