DLK Group, a Dell enterprise partner specialising in various IT solutions including infrastructure management, has opened a new division which will focus on the IT infrastructure needs of small to medium-sized enterprises (SMEs).
The division will be headed up by Ricardo Williams, who has previously aided in structuring integrated network solutions for DLK's provincial and local government clients.
The company's CEO, Leon Hendricks, says that DLK's experience in the challenging geographically-dispersed government space "convinced us that infrastructure solutions based on Dell's technology are robust enough to implement in smaller environments that cannot afford in-house maintenance".
He says that, as an outsider, DLK brings rigour to the process, working to strict service level agreements that stipulate cost-efficiencies and better bandwidth performance. "The aim should be to manage costs downward," adds Hendricks.
Effective network management outsourcing should bring down costs by putting processes in place to manage network usage, and by standardising and streamlining the infrastructure to facilitate remote network performance monitoring and management," he concludes.
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