eBusiness is the new business model of the 21st century - and it is built around convergent technologies, business practices, and the planet`s largest communications network, the Internet. Any business that hopes to survive - and thrive - in the new millenium must have an e-business strategy to evolve and harness the power of the Internet to create and capitalise on new business opportunities.
The ebusiness 2000 conference kicks off with Colin Purkis from Intel SA who will update delegates on the latest trends and best practices in the world of e-business.
Purkis will focus specifically on the third generation of Internet business, which he defines as the integration of suppliers, customers and services.
The 21st century will not be business as usual. Technology and the availability of information are driving business change at an unprecedented rate. Seagate Software regional manager Vivek Thomas, will be presenting the issue of enterprise information management, and intelligent business decisions in the online world at e.com institute`s E-Business 2000 Conference at VodaWorld on 4th April.
Customers, suppliers and other key members of the value stream will share critical information as never before. This complex problem - bringing people and information together from both inside and outside of the organisation - requires a proven solution with a long-term vision. Enterprise Information Management (EIM) is the evolution of Business Intelligence - and Seagate Software`s solution to this mission critical challenge. Seagate Info 7 is a core component of the EIM solution and provides the essential architecture for delivering and sharing information across the enterprise and beyond.
Web-based eProcurement promises to be one of the killer web apps of 2000.
Todd Jarvis, Director of Clarus USA, will be presenting on electronic procurement. eProcurement is being seen as one of the leading Internet technologies for corporations to cut costs.
"Employees use a myriad of goods and services to get their jobs done," Jarvis explains. "You name it-everything from a simple ball-point pen and paper clips to catering, training, and multimedia laptops. It`s a never-ending list with a never-ending price tag. Typically, the cost of this type of purchasing does not have a high level of visibility in many corporations. As a result, the price a company pays for said goods and services grows insidiously within the enterprise, ultimately claiming a significant portion of operational costs.
As the world conducts more business online, customers` expectations continue to rise consequentially electronic customer relationship management (E-CRM) is highly topical to most customer focused businesses today. David Loveday, Vice-president EMEA of Kana Communications UK will be presenting how Kana with its e.CRM solutions helps clients like Yahoo and British Airways keep their clients happy online.
First impressions and customer service are of utmost importance in the world of online business, and there`s a huge difference between repeat business and customer attrition.
"Building and maintaining a customer base that grows with the company, together with customer service programs and intelligent interaction with customers, right from the beginning, are essential prerequisites for success," says Loveday.
Every company approaches business in its own unique way, which is why strategic consulting specifically suited to a company`s individual needs is important. Consequently, e.com institute has forged strategic alliances with e-Business technology provider Kana Communications. A sound e-Business infrastructure must be built upon a solid base from the worlds leading technology companies.
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e.com institute
e.com institute are E-Business integrators. The company was designed for the E-Economy age by combining the disciplines of technology systems integrators, management and business consultancy and digital marketers into a single professional services firm.
Acting as Internet architects, e.com institute helps clients plan, build and launch digital businesses successfully by using their unique e.com roadmap process. This includes providing comprehensive secure, end-to-end integrated E-Business solutions that best position their clients to take advantage of the opportunities that the Internet brings.
Backed up by a team of highly experienced technical and development resources, e.com institute focuses on developing and marketing e-business solutions and establishing e-commerce trading platforms for open and closed communities within consumer and business segments.
e.com institute - architects of the "e" economy