Even though social media platforms are growing in the corporate communication ecosystem, e-mail will remain the mainstay of communications in the business world.
This is according to Grant Hodgkinson, business development director at Mimecast SA, who notes that e-mail is one of the few forms of communication that allows colleagues to work on multiple subject threads at the same time.
He adds that unlike instant messenger communication, recipients do not have to be simultaneously online to respond to each other. These are just two of the many reasons e-mail is relevant and permanent, he says.
Hodgkinson also notes that as the use of e-mail has evolved, multiple vendors have come to the fore, each addressing specific issues within that maturity curve. “This has given rise to a complex e-mail environment.”
He believes cloud computing is a trend that helps the corporate IT function to address e-mail complexity holistically and in an elegant way. “Since e-mail is already traversing the Internet, it's appropriate to transition its management to the cloud, too.”
Moreover, Hodgkinson says that besides the ease of implementation, cloud resources can scale far quicker than most companies can upgrade their internal infrastructure.
protection of confidential company information was difficult in the past, but is now within the grasp of even small organisations. Even mobile workers, who are now part of the fabric of every business, can be supported easily and effectively.”
According to Hodgkinson, while most organisations globally have used Microsoft Exchange as the cornerstone of their e-mail systems, “there is a growing recognition of the need to transition to the latest version of that software”.
He explains that this transition uncovers architecture decisions that were inconceivable just a few years ago. “Nonetheless, it is important to ensure that the migration itself presents the least possible risk for the mission-critical platform of e-mail.”
Mimecast, in partnership with ITWeb, is conducting a survey to evaluate corporate attitudes toward e-mail management, and the migration to the innovation provided by newer platforms.
Click here to complete the survey.
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