Road users who want to query or pay their e-toll violation accounts will not be able to do so between tomorrow evening and Tuesday.
The company responsible for running the SA National Roads Agency's (Sanral's) e-toll system, Electronic Toll Collection (ETC), says the Violation Processing Centre (VPC) will undergo "planned maintenance work" from Saturday at 6pm.
As a result, says ETC, the VPC will be temporarily unavailable, from then until 17 June. The VPC is the section of e-toll operations that deals with overdue toll amounts.
"This will impact customers who want to query or pay their violation accounts through both the Internet and at customer service stations. ETC would like to apologise in advance for any inconvenience this may cause."
ETC says the Web site will remain active for registered customers only, so maintenance work will not affect them if they need to make online enquires and payments on their e-toll accounts.
Registered customers will also still be able to contact the call centre or customer service centres should they need to.
Sanral awarded the contract for e-tolling implementation to ETC, which is 56.81% owned by Kapsch TrafficCom and 35% held by SA-based Traffic Management Technologies, in 2009.
While there has been controversy around the fact that Kapsch is based in Austria, with concerns that e-toll fees would go offshore, Sanral has denied this and says the contract was awarded to ETC purely because its tender was more than R2 billion lower than the next offer.
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