eBook: Making work human: five challenges

Johannesburg, 15 Aug 2019

The advent of artificial intelligence (AI) has shown incredible promise across a wide range of industries. But the benefits of automation have mostly occurred through robotic process automation (RPA), which automates repetitive, mundane tasks – liberating workers to focus on higher-level business initiatives that only humans are capable of providing.

After successful trials in most of the world’s largest organisations, automation and AI are poised to transform the global workplace.

“Making work human: five challenges”, commissioned by Automation Anywhere, seeks to uncover the main obstacles that organisations must now overcome in order to scale automation and AI, and recognise the true potential of these ground-breaking technologies.