Even as the workforce grapples with AI anxiety, that very technology can help solve the issue of traditional IT adoption and change management.
Businesses looking to introduce AI into their customer service environments must first ensure the underlying customer information is accurate, current and consistently maintained, says Camsoft Solutions.
The data ecosystem provides the context, accuracy and reliability required for intelligent outcomes from artificial intelligence.
Vaal University of Technology research finds AI adoption among lecturers and students outpaces institutional policies and ethical safeguards.
The bank scales AI across relationship management, payments and lending, while investing in governance, skills and infrastructure.
The manufacturing plant and showroom for the Iris AI robot tutor opens at Dube TradePort in KwaZulu-Natal.
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Operators are discovering that the real cost of AI is not the software licence – it's the infrastructure required to run it, says Sanjay Govender, head of GBS/BPO solutions at Qrent.
Every AI-driven capability available to cyber security providers is also available, or adaptable, to cyber attackers, says Kaspersky.
Local AI experts raise questions about whether AI-generated content can be correctly identified, and whether a provenance signal can be trusted.
As cloud costs and security risk rise, with latency and connectivity concerns across Africa, HP’s Yesh Surjoodeen explains how AI PCs provide edge computing infrastructure.
The AI-based legal advice tool looks to allow a two-way conversation with users in the future.
The high crime rate and low internet penetration make South Africans wary of AI scams.