eFusion, a leading provider of Internet telephony application gateways, and 3Com Corporation, the industry leader in data networking, have announced a strategic alliance to jointly provide enhanced IP telephony applications based on 3Com`s Total Control Solution. The primary goal of the alliance is to provide business customers with cost effective, converged voice and data applications over the Internet. Specifically, both companies have agreed to joint engineering efforts to ensure product interoperability for electronic/web commerce and business call center applications. 3Com and eFusion expect to complete product availability later on in the year. The alliance also calls for joint marketing and sales efforts. "Our alliance with eFusion is a natural fit, complementing 3Com`s vision of voice, video and data convergence and pervasive networking," says Ross Manire, senior vice president, 3Com Carrier Systems. "3Com`s mission is to provide all data users, both large and small, with the connectivity required for next generation service creation for both Internet and enterprise network providers. EFusion`s state of the art software combined with our new Total Control Solution for voice over IP will ensure that these customers can quickly and efficiently adapt to the evolving global marketplace using a very scalable software-based architecture." With the alliance, 3Com will support eFusion`s Enhanced Internet Services IP telephony applications, including: Internet Call Waiting - This application alerts users to incoming phone calls while they are online. Users may accept or decline the call, send it to voicemail or choose other disposition options all without leaving their Internet session. With Internet Call Waiting, users can now recognise and accept incoming calls while surfing the Internet. Commerce-enhancing applications featuring eFusion`s Push-to-Talk (PtT) Technology - These new applications enable users to originate calls from the Internet to telephones or call centers, thus enabling shoppers to converse with merchants while continuing to view Web content. "eFusion`s applications create additional revenue opportunities for service providers," says Ajit Pendse, president and chief executive officer of eFusion. "3Com`s Total Control Solution provides significant cost reductions for service providers and end users. Our Enhanced Internet Services strategy matched with 3Com`s powerful Total Control platform provides an excellent level of integration for IP Telephony in the industry." 3Com`s Total Control remote access concentrators enable customers to provide expanded services such as voice over the Internet, VPNs and video conferencing to enterprises and other service providers via current and next-generation, high-speed access technologies such as 56 Kbps analog, ISDN, xDSL, and data over cable. 3Com is currently the industry leader in both revenue generated and ports shipped within the access concentrator market.
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