EOH named best new partner of the year for Kofax

During the recent Kofax Transform 2012 Conference that was held from 11 - 13 March, in San Diego, EOH was named as the Best New Partner of the Year for 2012. The conference was centred on capture-enabled business process management (BPM).

“In just one short year, we have managed to deliver beyond expectations to clinch the title of Kofax's Best New Partner of the Year for 2012,” says Ursula Dorfling, the Kofax Channel Partner Manager at EOH Application Management. “I am extremely proud of the Kofax team and channel and would like to thank all involved for their role in growing the Kofax footprint in South Africa and making it such a resounding success.”

EOH Application Management was awarded the right to be a master distributor of Kofax's entire solution portfolio to value-added resellers and system integrators in South Africa in 2011.

Organisations today must deal with a vast amount of incoming information from many different sources, says Dorfling. “Efficient, automated business processes are critical to managing it, improving productivity and serving customer needs. But getting there can be a challenge. Each step may contain internally and externally generated information, combined with human interactions and decisions that can cause processing delays, introduce potential for error, and pose a compliance risk.”

Kofax overcomes these challenges by artfully combining state-of-the-art information capture systems with a dynamic case management process, which is driven by outside events requiring incremental and progressive responses, human judgment and co-ordination.

“Combining intelligent information capture processes with BPM allows for information to be captured automatically, extracted, validated and classified through a touchless process, whether it originates in the form of paper, fax, e-mail, SMS, XML or a PDF format. The documentation is then made available to the right people, processes or devices at the right time, in the right format,” explains Dorfling.

“Capture Enabled BPM enables organisations to automate the process of capturing purified information that aids business to make faster, more informed decisions in addition to handling exceptions and discrepancies in captured content far more effectively in terms of Dynamic Case Management,” says Dorfling.

With the veritable explosion of information availability and the dawn of the big data era, it is not hard to understand why accurate data capture tools are playing an increasingly important role in organisations.