Epicor brings next-generation platform to Epicor iScala

Announces new release of Epicor iScala that integrates with the Epicor ICE business architecture to help customers gain increased agility, flexibility and mobility.

Johannesburg, 09 Sep 2013

Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organisations, today announced the latest release of Epicor iScala (version 3.0) enterprise resource planning (ERP) solution, featuring integration to the Epicor ICE business architecture, delivering next-generation technologies and best-in-class applications that extend the power of the solution across business organisations.

"The new release of Epicor iScala represents a significant investment, bringing new capabilities all designed to increase system performance, improve stability and deliver long-term support for the latest technologies, enabling our customers to realise even greater business value from the solution," says Robert Sinfield, senior manager, product marketing for Epicor.

Extended use of Epicor iScala across organisation increases ROI

Epicor ICE, a modern and visionary next-generation technology platform for Epicor enterprise software solutions, is available with Epicor ERP, Epicor Prophet 21 and Epicor Eclipse, and now with the new Epicor iScala release featuring support for Microsoft SQL Server 2012.

Epicor ICE enables Epicor iScala users with enhanced levels of mobility, accessibility and interactivity among business applications. Epicor ICE and Epicor iScala bring users a highly sophisticated standards-based platform for low-cost integration and high-end performance that offers unprecedented user productivity and a rapid return on investment (ROI).

Epicor ICE acts as a connector and an application builder, providing businesses with access to the latest applications and technical capabilities while still taking advantage of industry-leading ERP functionality in Epicor iScala. Epicor ICE brings together the necessary components to start leveraging the benefits of this new technology "out of the box", including:

* Business Activity Queries - a tool that enables point-and-click access to the data tables in Epicor iScala for the purpose of mapping data to other applications with drag-and-drop simplicity.

* Dashboards - an application that allows users to easily push out updateable dashboards of user-specific information from Epicor iScala to mobile devices such as smartphones, tablets or any Web browser-enabled device. Support for controlled updates allow organisations to further disseminate Epicor iScala delivering new ways of accessing and updating ERP data regardless of whether users are on-site or working remotely.

* Enterprise Search - enables consumer-grade search capabilities on Epicor iScala, allowing users to easily search for information across Epicor iScala.

"Epicor ICE delivers new capabilities to Epicor iScala users, extending the way they work with the solution and allowing them to stay ahead of the important technology innovations that are affecting business today such as mobile, SaaS and big data," says Erik Johnson, vice-president, technical strategy for Epicor. "With Epicor ICE, businesses can create new ERP experiences for their users and make their Epicor iScala data more widely available for analysis."

Enhanced capabilities supporting services, project industries

The latest release of Epicor iScala features enhancements in aftermarket service and sales, and equipment rental and leasing. These enhancements have been designed through ongoing consultation with customers to deliver support for the ever-changing requirements in the services and project industries. Epicor understands that companies are under constant pressure to find new business models to ensure long-term viability and to remain competitive. By working with customers to target product development efforts, Epicor iScala 3.0 delivers improvements to existing capabilities to support the latest industry requirements and further enhance its value to organisations.

Better mobility, improved decision-making, customer service

Epicor iScala brings organisations even closer to its customers with the Epicor Mobile platform. The growth in popularity of handheld devices and mobile applications offers opportunities to Epicor iScala users to incorporate new processes, improve access to information, and provide more support for decision-making, anytime and anywhere. Leveraging mobile capabilities means service technicians are no longer bound to their desks; they can work in the field and deliver world-class services to their customers remotely. Epicor iScala, coupled with the Epicor Mobile platform, allows users to work online or offline on a variety of mobile devices ensuring connection to critical business information regardless of location.

Supporting customer growth in emerging markets

New Era Solutions, a longstanding member of the Epicor Inspired Partner Network and a distributor of Epicor iScala in South Africa, offers local customers comprehensive expertise, backup and support. "Designed for global business, Epicor iScala is a proven product with a strong customer base in South Africa. With over 10 years of experience in Epicor solutions, we are looking forward to rolling out the latest iScala offering," says Stuart Scanlon, sales director for New Era Solutions.


Epicor Software Corporation

Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20 000 customers in over 150 countries. Epicor enterprise resource planning, retail management software, supply chain management, and human capital management enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit

Follow Epicor on Twitter @Epicor, @EpicorUK, @EpicorEMEA, @EpicorANZ, @EpicorLAC, @Epicor_Retail, @Epicor_DIST, @EpicorPrcsMFG andFacebook.

Epicor and the Epicor logo are trademarks of Epicor Software Corporation, registered in the United States and other countries. Other trademarks referenced are the property of their respective owners. The product and service offerings depicted in this document are produced by Epicor Software Corporation.

Editorial contacts

Melissa Combrinck
Daheim Communications
(+27) 83 226 2433
Stuart Scanlon
0861 1144 70
Johani Marais
(+27) 11 881 5765