Epicor Software Corporation, the largest provider of enterprise and eBusiness software exclusively for midmarket companies, today announced that its award-winning Clientele software suite is now more widely available internationally with translations available today in German, French and Swedish, followed by the rollout of Dutch, Spanish and Brazilian Portuguese language versions over the next two quarters of 2000.
The new international versions will extend the reach of Clientele to the European and Latin American markets, allowing organizations around the globe to better automate business processes, streamline data management and improve overall customer service levels. Epicor`s CRM solution currently supports over 3,000 customers in the US, the United Kingdom, Asia, Australia and New Zealand. The six new local language versions have been developed in response to strong customer demand for Clientele in Europe and Latin America.
"Using Clientele, midmarket companies are bridging international business operations, integrating customer data and improving customer satisfaction," said John Hiraoka, senior vice president of marketing for Epicor. "Epicor continues to optimize the customer relationship experience through a comprehensive CRM solution that enables companies to track and view the entire customer lifecycle."
Clientele provides an integrated set of sales, marketing and customer support tools for midmarket companies, designed to ensure that customers remain at the center of all operations. Clientele powers Epicor eFrontOffice, an integral part of the "e by Epicor" suite of eBusiness solutions. The integration of Epicor eFrontOffice with other e by Epicor applications will extend these capabilities to the Web, enabling businesses to maximize the value of their customer relationships. Epicor is concurrently working on the localization of its Epicor eBackOffice suite, to bring a complete integrated front office, back office and eBusiness solution to the European and Latin American markets.
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